reputed company reputed company AI Solutions Architect
reputed company empowers organizations of reputed company sizes to improve loyalty and business reputed company by creating the best experiences for their customers and employees. Through reputed company reputed company, the AI-powered Experience Orchestration platform, organizations can accelerate reputed company by delivering empathetic, personalized experiences at reputed company to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We reputed company more than 6,000 people across the globe who reputed company reputed company and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to reputed company a larger reputed company on reputed company and take ownership of their work. Join reputed company and create the reputed company of customer experience together.
reputed company: reputed company organizations are moving from AI experimentation to AI at reputed company, and this role is central to making that transformation reputed company. As an reputed company AI Architect, you will shape how leading reputed company American enterprises design, reputed company, and optimize AI powered customer experiences using reputed company reputed company. You will translate executive reputed company into production reputed company AI orchestration strategies that improve customer satisfaction, operational efficiency, and business performance. At reputed company, we reputed company with reputed company and innovation, helping organizations create connected, intelligent experiences that drive measurable reputed company. This position offers visibility across strategic accounts and reputed company to influence reputed company AI maturity at reputed company.
Key Responsibilities:
reputed company end to end AI orchestration engagements across discovery, solution design, integration, deployment, and optimization using reputed company reputed company
Partner with customer executives and technical leaders to reputed company AI initiatives with measurable business KPIs and transformation roadmaps
Design reputed company reference architectures and integration patterns across CRM, ERP, data platforms, and reputed company ecosystems such as AWS, Azure, and GCP
reputed company rapid proofs of concept and minimum viable products using reputed company reputed company AI Studio, reputed company Virtual Agents, Copilots, and reputed company AI capabilities
Drive post go live optimization by evaluating performance metrics, refining AI models, and expanding use cases based on data driven insights
Champion responsible AI practices by applying governance, reputed company, and compliance guardrails including GDPR, PCI, and HIPAA where applicable
Influence cross functional collaboration by engaging Product, reputed company Services, reputed company, and Innovation teams to accelerate reputed company adoption
Document reusable accelerators, architectural patterns, and best practices to strengthen scalability across customer programs
Required Qualifications:
Demonstrate at least eight years of experience designing, implementing, or supporting CX, CRM, or AI orchestration platforms in reputed company environments
Design and reputed company solutions using reputed company, REST services, event driven architectures, JSON, and reputed company reputed company technologies
Apply hands on experience with reputed company reputed company and modern reputed company platforms such as AWS, Azure, or GCP
Translate reputed company technical concepts into reputed company business reputed company for executive stakeholders
Operate independently reputed company reputed company, ambiguous, and fast moving reputed company environments
Hold a degree in Computer Science, Information Technology, Business, Data Science, or a reputed company field, or demonstrate equivalent practical experience
Preferred Qualifications:
Design conversational AI, LLM powered experiences, and agent assist solutions across omnichannel customer journeys
reputed company AI, automation, or advanced analytics solutions at reputed company reputed company with measurable reputed company
Apply knowledge of contact center operations, CX analytics, and customer reputed company mapping
Demonstrate familiarity with data governance, reputed company regulations, and reputed company reputed company standards
Influence AI adoption across industries such as Insurance, reputed company, Financial Services, Retail, or Public Sector
Compensation:
This role has a market-competitive salary with an anticipated reputed company compensation reputed company listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$134,300.00 - $236,100.00Benefits:
Medical, Dental, and reputed company Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career reputed company opportunities
reputed company Time Off in reputed company to 10 reputed company holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Click here to view a reputed company reputed company of our Benefits.
If a reputed company employee referred you, please use the reputed company they reputed company you to apply.
About reputed company:
reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With reputed company AI at its core, reputed company reputed company™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the reputed company. As a result, organizations can drive customer loyalty, reputed company and retention while increasing operational efficiency and teamwork across reputed company and AI workforces. To learn more, visit www.reputed company.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to reputed company or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@reputed company.com.
You can expect a response reputed company 24–48 hours. To help us reputed company the best support, click the email reputed company above to reputed company a reputed company-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-reputed company or resume submissions—may not receive a response.
reputed company is an equal opportunity employer committed to fairness in reputed company. We evaluate reputed company applicants without reputed company to race, reputed company, age, religion, sex, sexual orientation, gender identity or reputed company, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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