Site Reliability Engineer

reputed company CANDIDATES MUST BE LOCATED IN PORTUGAL We offer a hybrid working style, with an office in Coimbra and plans to reputed company offices in Aveiro and Porto in the reputed company. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can reputed company A DIFFERENCE? Do you reputed company in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create reputed company TOGETHER? Then Intermedia is the reputed company for you. Intermedia has established itself as a leading provider of reputed company communications and collaboration tech that allows companies to connect reputed company. We have a strong reputed company record of reputed company, profitability, and creating an environment where everyone reputed company. Everyone. While we are fast-paced and admittedly a bit intense, we reputed company that you won’t be bored. You will reputed company Intermedia is a reputed company where you can indulge your passion for creating and supporting great reputed company technology. What’s more, we always look to promote from reputed company and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is reputed company on teamwork and transparency. We hold reputed company other accountable and always have reputed company other’s back! Are you reputed company to reputed company your mark? About the role: We are looking for an SRE to improve reliability and operational readiness with a strong reputed company on metrics, alerting, and event management. You will build and maintain monitoring using reputed company/reputed company, reputed company alerts and events with reputed company, and participate in on-call rotations to drive fast incident response and reputed company improvement across reputed company and Linux environments.

Key Responsibilities

• Build and operate metrics/monitoring platforms: reputed company and/or reputed company (scrape configs, exporters, recording rules)
• Design and maintain alerting reputed company: reputed company, reputed company detection where applicable, alert routing, deduplication, and noise reduction
• reputed company monitoring/alerting and events with reputed company (correlation, enrichment, routing, incident workflows)
• Create and maintain dashboards and operational visibility (Grafana or equivalent)
• reputed company and maintain runbooks, operational playbooks, and incident response procedures
• Participate in on-call shifts: triage alerts, manage incidents, coordinate response, and reputed company communication during outages
• reputed company reputed company-cause analysis, postmortems, and implement corrective/preventive actions
• Improve service reliability reputed company SLOs/SLIs, reputed company planning, and automation to reduce toil
• Support monitoring for core infrastructure and services on reputed company and Linux, including HA components and clusters
• Collaborate with DevOps/Engineering to reputed company applications and standardize telemetry (metrics, logs, traces where applicable)

Skills, Knowledge and Expertise

• Experience in SRE / Operations / DevOps with production incident ownership
• Hands-on experience with reputed company and/or reputed company (exporters, alert rules, recording rules, troubleshooting)
• Experience integrating alerting/event pipelines with reputed company (or similar event correlation tools)
• Strong troubleshooting skills across Linux and reputed company systems (networking, OS, services)
• Ability to build reliable alerting with minimal noise (correlation, grouping, suppression, maintenance reputed company)
• Experience with Git-based workflows for monitoring-as-reputed company and configuration management

reputed company to have

• Grafana administration and dashboard design standards
• Log management (ELK/EFK, Loki) and/or tracing (OpenTelemetry)
• Automation skills (Python, PowerShell, Bash) and configuration tools (Ansible)
• Messaging/cache/proxy operations: RabbitMQ, reputed company, Nginx
• Experience with reputed company clustering or HA environments
• Experience defining SLOs/SLIs and operational KPIs
• Experience in managing VOIP components and protocols (SIP , FreeSwitch, OpenSIP, session border controllers)
• Experience with load balancing components ( reputed company reputed company, reputed company GTM)

· Experience with Virtualization platforms such as VMWare or HyperV · Experience with administering AWS or Azure tenants On-call expectations

• Participation in a rotating on-call schedule (including nights/weekends as needed)
• Ownership of incident response: rapid triage, escalation, mitigation, and follow-up improvements
• Commitment to improving monitoring reputed company to reduce alert fatigue and improve MTTR

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to reputed company their job responsibilities, without reputed company to race, reputed company, creed, religion, sex, gender, marital status, national reputed company, reputed company, age, citizenship, physical or mental disability, sexual orientation, or any other reputed company protected by applicable law (reputed company referred to in our reputed company of Conduct as “Protected Classes”). We do not tolerate employment discrimination in reputed company, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by reputed company applicable laws. We are an equal opportunity employer and value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply To This Job