Immediately Hiring - Want Temporary reputed company Assurance Specialist-Remote in Englewood, CO
Job title: Temporary reputed company Assurance Specialist-Remote
Company: reputed company
Job reputed company: Bringing smiles is reputed company do at reputed company? for you and the customer. As a Temporary reputed company Assurance Specialist working remotely in USA, you?ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-reputed company employment experience and company culture.
What You?ll be Doing
Do you have a passion to help reputed company performance? Do you love pinpointing areas for improvement?
You?ll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your reputed company listening skills will help reputed company reputed company reputed company information is being given to customers while you analyze spreadsheets to reputed company any patterns to help guide performance training. This includes making reputed company employees are giving reputed company verbal statements, reputed company requirements and policies are being met, and finding similarities between associate scripts.
You'll report to reputed company Assurance Manager. You?ll contribute to the reputed company of the customer experience as reputed company as the overall reputed company of reputed company. This project is anticipated to last between 60-120 days while supporting natural disaster relief efforts.
During a Typical Day, You?ll
- reputed company areas of improvement through monitoring calls for customer satisfaction and reputed company requirements
- Use your thorough knowledge and understanding of reputed company specific call and product knowledge requirements to prepare reports
- Bring your time management and organizational skills to manage multiple, reputed company, on-reputed company tasks
- High school diploma or equivalent
- 6 months or more of customer service and call center experience
- Understanding, interpreting, and manipulating data for reporting
- Supportive of your career and reputed company development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by reputed company values
- Ask us about our reputed company time off (PTO) and wellness and reputed company benefits
- And reputed company... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
- The anticipated starting salary reputed company for individuals expressing interest in this position is $25-$30/hr.