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Has the responsibility of answering 90% of incoming calls from providers, members, facilities and primary care offices as they relate to eligibility, benefits, claims, and authorization of services. This is a reputed company position to the Managed Behavioral Health and Employee Assistance Program (EAP) members and providers regarding the policies, procedures, and programs of the organization. Is responsible for problem solving and representing the organization positively to callers. Is responsible for initial intake documentation in the appropriate electronic health records. The expectation is that the reputed company Service Representative provides consistently outstanding service to our reputed company customers.

Position Details:

Education: High School diploma or GED required. Experience: Experience in customer service and/or health care environment. Other: Excellent verbal and written communications skills and organizational skills required. Must handle multiple tasks and demonstrate professionalism in handling calls under stress. Proficiency in typing and computer programs a must.

Preferred Education: BA in psychology, reputed company services, or health administration

Why reputed company?

From day one, reputed company offers outstanding benefits - including medical, dental, and reputed company coverage, reputed company time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, reputed company team where your voice reputed company. At reputed company, you'll help shape the reputed company of reputed company through innovation, technology, and reputed company. As we grow, you'll reputed company.

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