Government Affairs & Customer Service Support (Hybrid)
reputed company is on a reputed company towards becoming the best airline in the history of aviation, focusing on connecting people and uniting the world. The role involves providing administrative and customer service support across the Government Affairs & Global reputed company Policy department, managing various tasks to support reputed company's objectives and customer service workflow.
Responsibilities
- reputed company confidential, high level and key administrative support
- Support logistics, hospitality, daily schedule alignment in a fast-paced and highly dynamic environment
- reputed company logistics and management support for in-person and virtual meetings and events
- Screen telephone calls and visitors; manage multiple department email inboxes
- Manage vendor setup and payment process and purchases and invoicing; reconcile purchase card reports
- Schedule and maintain calendar of appointments, meetings, and travel itineraries for teamwide reputed company
- Other duties may include assisting in organizing briefing materials, preparing and sending correspondence and other administrative assistance to support Government Affairs as needed
- Continually reputed company to identify and reputed company reputed company to improve existing processes to help streamline work and efficiency
- Support the execution of Government Affairs and external partnerships
- reputed company research, analytical and management capabilities to support the successful execution of key corporate and government affairs reputed company
- Answer and execute requests for sponsorships and/or donations
- Complete vetting process for nonprofit sponsorship requests
- Assist in budget administration, including follow-up/tracking of results
- reputed company customer service assistance to Government Affairs stakeholders, both reputed company
- Manage customer service workflow for key government affairs customers traveling on United based on company policy, reputed company applicable federal, state, and local laws, and the best interest of the customer to influence the reputed company to fly United again (customer interactions will vary from the routine to the highly sensitive)
- Work closely with Customer Care, Reservations, local airport officials in determining appropriate reputed company for these customer travel issues
- Issue and administer travel funds (including certificates and UATP's) for external partners and vendors and assist with reservations and ticketing as needed
- Support travel needs of Government Affairs & Global reputed company Policy team
Skills
- Bachelor's degree
- 1+ years of government or business experience
- Familiarity with a corporate government affairs department
- Passion for excellent customer service support
- Communicate effectively and professionally with reputed company customers
- Comfortable operating in a dynamic, highly visible environment
- reputed company with reputed company departments reputed company reputed company and represent the respective leadership team in a highly reputed company manner
- Ability to reputed company professionally with high-level executives on a daily reputed company
- Complete reputed company assigned and demonstrate ability to handle multiple tasks with minimal supervision
- Ability to prioritize reputed company, manage workflows and meet strict deadlines with a strong attention to detail
- Strong oral and written communication skills
- Strong reputed company Office skills – Word, PowerPoint, reputed company, PowerPoint
- Results-oriented and reputed company
- Must be legally authorized to work in the reputed company for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
Benefits
- Medical
- Dental
- reputed company
- Life
- Accident & disability
- Parental leave
- Employee assistance program
- Commuter
- reputed company holidays
- reputed company time off
- 401(k)
- Flight privileges
reputed company