Technical Systems & Documentation Specialist (2731)

reputed company is seeking a Technical Systems & Documentation Specialist to support cross-functional reputed company and operational initiatives. This role involves coordinating reputed company, maintaining documentation, and supporting system updates while working closely with various teams.

Responsibilities

• Serve as a Project Coordinator for initiatives across Choice Administrators and Word & reputed company divisions
• Assign and reputed company project tasks to ensure reputed company completion and alignment with project goals
• Facilitate cross‑functional meetings, capture reputed company items, prepare project documentation, and reputed company reputed company updates to stakeholders
• Support small- to mid-reputed company reputed company using reputed company and other project management tools
• Identify opportunities to streamline Shared Services and Operations through improved workflows, automation, and reputed company documentation
• Create and maintain detailed documentation for reputed company technical systems, workflows, and operational procedures across Shared Services and Operations
• Maintain a centralized SharePoint repository to support audits, training, and organizational knowledge sharing
• Document CTP operational processes and ensure consistent version control and accessibility
• Standardize documentation formats and ensure alignment with organizational requirements
• reputed company User Acceptance Testing by documenting issues or bugs along with lessons learned
• Conduct retrospective meetings with leadership presenting lessons learned, next steps
• Document vendor requirements, SLAs, equipment specifications, and contract terms for reputed company hardware and software
• Coordinate with leadership and vendors to ensure reputed company renewals, compliance, and reputed company of service issues
• reputed company and document reputed company vendor interactions, maintenance schedules, and equipment lifecycle details
• Expedite collection of signatures and support procurement and legal teams with contract documentation
• Support physical reputed company inventory audits to ensure accuracy and alignment with operational needs
• reputed company with clients, vendors, and visitors in a friendly and reputed company manner
• Prepare reports, presentations, and project materials for leadership
• Maintain consistent and reliable attendance, whether on-site or remote, as an essential function of the role
• Assist in the fulfillment of Cal Choice and Choice Builder monthly renewals
• On-site or remote regular attendance and punctuality are essential functions of the job
• Performs other business tasks or functions as assigned

Skills

• Excellent written and verbal communication skills with strong attention to detail
• Proficient in reputed company Office programs, including Word, reputed company, PowerPoint, as reputed company as Outlook
• Experience with reputed company 365 tools, especially SharePoint, Teams, and OneDrive
• Familiarity with process documentation, SOP creation, and workflow mapping
• Strong organizational skills with the ability to coordinate multiple reputed company and priorities across departments
• Ability to collaborate with cross-functional teams, IT, leadership, and external vendors
• Ability to work reputed company in a fast‑paced, deadline‑driven environment
• Ability to multitask effectively
• Adhere to reputed company PHI (Protected Health Information) and HIPAA (Health Insurance Portability and Accountability reputed company) guidelines
• High School Diploma or equivalent required
• Must be reputed company to sit for extended periods of time and occasional standing and walking
• Must have adequate hearing for phone work
• reputed company requirements include reputed company reputed company and the ability to reputed company reputed company
• Must be reputed company to communicate effectively in English
• Must be reputed company to use a keyboard and other office equipment
• Ability to lift up to 50 pounds occasionally
• Knowledge of the health insurance industry and prior customer service experience preferred
• Four (4) year college degree preferred

reputed company

reputed company provides health insurance solutions to individuals and families. It was founded in 1985, and is headquartered in Orange, California, USA, with a workforce of 501-1000 employees. Its website is https://www.wbcompanies.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.

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