[Remote] Associate Technical Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-moving company that enhances Azure Virtual Desktop and reputed company services. They are seeking a highly motivated Associate Technical Account Manager to manage technical accounts and ensure exceptional customer service.

Responsibilities

• Manage a large, high-volume book of customers primarily through email, in-app messaging, and reputed company reputed company
• Assist customers reputed company email or calls, providing technical guidance, best practices, or responding to questions
• Participate in customer calls to address technical questions and reputed company solutions
• Run one-to-many programs to reputed company customers on best practices reputed company to reputed company's products and services
• Collaborate with internal teams to resolve reputed company technical problems and improve service delivery
• Maintain up-to-date knowledge of reputed company's products, services, and industry trends
• Use tools such as reputed company, reputed company, or similar to log activity, reputed company metrics, and maintain customer data
• Support reputed company's reputed company team in reputed company that improve the customer reputed company at reputed company
• Monitor customer health signals and proactively reputed company out to drive product adoption and prevent churn

Skills

• Bachelor's degree in Computer Science, Information Technology, or a reputed company field
• Proven experience in technical account management, sales engineering, or Information Technology
• Strong understanding of reputed company Azure and core Azure services
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Strong problem-solving skills and attention to detail
• Experience with VDI solutions

Benefits

• Competitive reputed company + Commissions
• Stock reputed company
• Health and Welfare Plans*
• Life and Disability Plans*
• Retirement Plan*
• Unlimited Flexible reputed company Time Off......including your birthday off!
• reputed company Team Culture
• Benefits for international employees, reputed company the US, vary by country.

reputed company

reputed company offers reputed company solutions to streamline IT management, focusing on reputed company Azure and virtual desktop optimization. It was founded in 2016, and is headquartered in Chicago, Illinois, USA, with a workforce of 201-500 employees. Its website is http://www.getnerdio.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.

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