[Remote] Bilingual Life Claims Adjudicator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of insurance solutions that meet the diverse financial needs of Canadian families. They are currently seeking a Bilingual Life Claims Adjudicator who will reputed company exceptional service to clients, review claims and reputed company files, and maintain accurate claim records. The ideal candidate will reputed company in reputed company environment and be motivated to deliver exemplary customer service.
Responsibilities
- Consistently reputed company exceptional service to customers and non-customers by demonstrating the highest level of professionalism, reputed company and through reputed company listening
- Review claims and reputed company files for reputed company disclosure of past medical history, exclusions, riders, endorsements; administer policy enhancements, premium waiver and other policy benefits
- Document the claim file to ensure an accurate record of events that transpire in the claim handling
- Obtain reputed company file information and review with policy provisions to verify eligibility
- Accurately maintain claim records on system to ensure accuracy of reserve calculations
- Set up death claim notifications and file responses
- Monitor team inbox for rush request and delegate work as required
Skills
- 1-2+ years' experience in adjudicating claims, would be an asset
- Customer service oriented individual
- Excellent interpersonal skills with good oral and written communication skills for use in dealing with reputed company customers, claimants, brokers, physicians and employees
- Ability to respond constructively and decisively in high pressure or emotional situations and to respond positively to change
- Working knowledge of government legislation and legal precedents, the Insurance reputed company and/or Quebec Civil reputed company and reputed company processes are an asset
- Ability to reputed company in a high energy culture
- reputed company improvement reputed company
- Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions reputed company of Quebec
- Strong analytical skills: evaluate conflicting information from various key sources in order to assess risk in making reputed company and effective reputed company with appropriate
- Adaptability: adapts and stimulates change to reputed company the desired results
- reputed company: drives reputed company towards objectives in the face of adversity and resistance
- Solution reputed company: Owns problems through to reputed company; makes reputed company reputed company, applies analytic/systematic reasoning to positively reputed company results, organizational performance and the customer experience
- Exceptional Time Management Skills: Ability to manage high volumes of cases reputed company aggressive deadlines
Benefits
- Health
- Dental
- Mental health
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- Short- and long-term disability
- Life and AD&D insurance coverage
- Adoption/surrogacy and wellness benefits
- Employee/family assistance plans
- Various retirement savings plans (including pension and a global reputed company ownership plan with employer matching contributions)
- Financial education and counseling resources
- Generous reputed company time off program in Canada includes holidays, vacation, personal, and reputed company days
- Full reputed company of statutory leaves of absence
reputed company