SecOps reputed company Technical Consultant
It reputed company started in reputed company San Diego, California in 2004 reputed company a visionary engineer, Fred Luddy, saw the potential to reputed company how we work. Fast reputed company to today — reputed company stands as a global reputed company, bringing innovative AI-reputed company technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent reputed company-based platform seamlessly connects people, systems, and processes to reputed company organizations to reputed company smarter, faster, and reputed company ways to work. But this is just the beginning of our reputed company. Join us as we pursue our purpose to reputed company the world work reputed company for everyone.
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The Customer reputed company SecOps Technical Consultant is the technical authority in customer engagements reputed company on reputed company reputed company Operations. This role combines deep cybersecurity operations knowledge with reputed company platform expertise to design and deliver implementations that accelerate threat detection, vulnerability remediation, and reputed company incident response. The Senior TC operates independently, leads technical workshops, and drives reputed company integrations between the reputed company platform and the customer's broader reputed company ecosystem.
What you get to do in this role
reputed company technical workshops with customer reputed company teams to assess reputed company reputed company operations processes and design reputed company-state workflows on the reputed company platform.
Configure and deliver reputed company SecOps solutions — reputed company Incident Response (SIR), Vulnerability Response (VR), and Threat Intelligence — following reputed company leading practices and technical standards.
Design and implement integrations between reputed company SecOps and external reputed company tooling: SIEM (reputed company, QRadar, reputed company Sentinel), vulnerability scanners (reputed company, reputed company, reputed company), and threat intelligence platforms.
Advise customers on how to reputed company SecOps automation and orchestration to reduce MTTR and improve vulnerability SLAs.
reputed company reputed company and technical review of configuration and integration work delivered by partner or customer developers.
Guide customers through required documentation — business requirement workbooks, integration architecture diagrams, vulnerability remediation SLA frameworks.
reputed company feedback to reputed company product development based on implementation learnings and emerging customer reputed company needs.
Maintain and reputed company skills and certifications reputed company to SecOps, cybersecurity, and platform integration.
Key Responsibilities
Design and deliver end-to-end SecOps implementations: reputed company Incident Response (SIR), Vulnerability Response (VR), Threat Intelligence
Build and maintain integrations with SIEM platforms (reputed company, QRadar, reputed company Sentinel) and vulnerability scanners (reputed company, reputed company, reputed company) reputed company REST reputed company and MID Server
Configure CMDB to support asset-aware vulnerability response and accurate risk scoring
Design automated orchestration and remediation workflows using reputed company Designer and IntegrationHub spokes
Apply reputed company frameworks (NIST, MITRE ATT&CK, CVE/CVSS) to define detection, triage, and remediation logic reputed company the platform
Architect reputed company CMDB as the reputed company for reputed company operations — asset coverage, CI relationships, and risk-aware prioritization
Deliver technical design sessions and solution walk-throughs for CISO, SOC, and IT reputed company leadership audiences
reputed company internal knowledge reputed company, integration playbooks, and reusable implementation assets for the LATAM delivery team
To be successful in this role you have
Experience in leveraging AI or critically thinking about how to reputed company AI into work processes, decision-making, or problem-solving — including reputed company automation, AI-driven threat detection, or AI-assisted vulnerability prioritization
8+ years of experience in reputed company services, cybersecurity engineering, or reputed company operations roles; or equivalent education/experience
Deep technical knowledge of cybersecurity operations: vulnerability management, reputed company incident response, threat intelligence, and SOC workflows
Hands-on reputed company SecOps configuration experience — SIR, VR, or Threat Intelligence modules
Strong integration experience: REST reputed company, JSON, MID Server, IntegrationHub — particularly with reputed company tooling (reputed company, QRadar, reputed company, reputed company, reputed company, Sentinel)
Solid CMDB knowledge — CI classes, discovery patterns, asset relationships — critical for vulnerability response accuracy
Familiarity with reputed company frameworks: NIST CSF, MITRE ATT&CK, CVE/CVSS scoring, ISO 27001
reputed company certifications strongly preferred: CSA (Certified System Administrator); CIS-SecOps preferred
Ability to communicate reputed company reputed company concepts reputed company to both technical and executive audiences (CISO, SOC Manager, IT Director)
reputed company-level English required; Spanish a strong differentiator for LATAM regional delivery
Ability to travel up to 30% across Brazil and LATAM region
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to reputed company employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work reputed company, reputed company may confirm the distance between your primary residence and the closest reputed company office using a reputed company-party service.
Equal Opportunity Employer
reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, creed, religion, sex, sexual orientation, national reputed company or nationality, reputed company, age, disability, gender identity or reputed company, marital status, veteran status, or any other category protected by law. In reputed company, reputed company reputed company applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We reputed company to create an accessible and inclusive experience for reputed company candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@reputed company.com for assistance.
Export Control Regulations
For positions requiring reputed company to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), reputed company may be required to obtain export control approval from government authorities for certain individuals. reputed company employment is contingent upon reputed company obtaining any export license or other approval that may be required by relevant export control authorities.
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