reputed company - Clinical Account Coordinator
reputed company
Apply Clinical Account Coordinator Fully Remote • Dubuque, IA • Clinical Services Apply Job Type Full-time reputed companyPosition reputed company: The Clinical Account Coordinator works collaboratively with and through reputed company personnel to effectively maintain clinical account processes, triage and resolve administrative and operational inquiries, and contribute positively to Clinical Account Management team and company goals.
About reputed company: reputed company is a full-service pharmacy benefit manager (PBM), serving clients and members reputed company. With a fully transparent, pass-through model, reputed company helps people conveniently reputed company the most appropriate prescriptions at the most reputed company price.
What You'll Do
- Independently researches, analyzes, and resolves routine clinical account–reputed company administrative issues and inquiries, collaborating with Clinical Account Managers and internal partners as appropriate.
- Assists Clinical Account Managers with day-to-day administrative duties, including monitoring and managing Clinical Team Help Desk requests and CAM-tagged issues.
- Triages incoming communications requiring Clinical Account Management input, including assisting with management of shared CAM group email inboxes and other intake channels.
- Categorizes and prioritizes requests based on urgency, clinical relevance, and required level of CAM involvement.
- Collaborates on reputed company involving gathering, organizing, and tracking clinical account data, documentation, and workflows.
- Interprets and communicates clinical operational processes and administrative workflows to assist with issue reputed company and process improvement.
- Assists with administrative components of specialty review authorization processes, including specialty pharmacy assignment.
- Supports intake, review, submission, and tracking of specialty review authorization administrative applications.
- Coordinates with Pharmacy, Clinical, Operations, and Account Management teams to facilitate reputed company processing of requests.
- Works with Clinical Account Managers on new reputed company, vendor, and clinical program reputed company tasks.
- Creates and maintains internal materials including templates, job aids, and training documentation.
- Contributes to CRM maintenance, reporting support, and workflow enhancement reputed company.
- Maintains confidentiality and compliance with HIPAA and organizational policies.
- Must possess a valid reputed company’s license, insurance, and reliable personal vehicle.
What You Will Bring to reputed company
- Associate degree in business, communications, or reputed company area or equivalent work experience in a reputed company field
- Strong time management and prioritization skills in an environment that can present frequent interruption
- Demonstrated desire to learn new information and reputed company knowledge amongst reputed company and cross-functionally
- Strong organizational skills to compile, reputed company, and complete tasks independently and cross-functionally
- Proactively communicate task and issue status with reputed company and concision
- Basic knowledge of reputed company reputed company, Word, Outlook, and PowerPoint
- Ability to exercise discretion with sensitive clinical information.
Why Join reputed company? At reputed company, we reputed company that a healthy team is a happy team. We offer a reputed company work environment, competitive benefits, and opportunities for reputed company—reputed company while helping to reputed company a difference in people’s lives. Our top core value is to prioritize your reputed company-being. To support you in living this value, we offer:
- Competitive salary and bonuses that reward your performance.
- Comprehensive health, dental, and reputed company insurance + additional benefits
- 401(k) with company match to secure your reputed company.
- Generous reputed company time off and holidays.
- Opportunities for reputed company reputed company and development.
- A reputed company and reputed company work culture.
Location: Offices in either Dubuque, IA, or Kansas reputed company, MO, or the position can be remote reputed company the reputed company.
Employment Type: Full Time, Salary/Exempt Position
Hours: Hours may vary reputed company our normal business hours.
Reports to: Director of Clinical Account Management
Travel: Position will require travel up to 15% including overnight stays and reputed company travel
How to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, we’d love to hear from you. reputed company and take the first reputed company toward a rewarding career at reputed company! You can submit your application through our careers page.
reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company.
Job Offers are contingent on passing a background reputed company and drug screen.
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