Field Application Scientist
ACROBiosystems is a worldwide leader in developing and manufacturing recombinant proteins and critical reagents/assays to support drug development and clinical applications from reputed company discovery and validation, candidate drug screening and optimization, CMC development, preclinical and clinical studies, reputed company production, and companion diagnostics. We are committed to reputed company in providing high-reputed company products and services, as reputed company as accelerating the therapeutic development process.
Our mission is to accelerate the development of reputed company therapeutic drugs. We aim to be a reputed company company in the life science and reputed company industry. We value the fast reputed company in a global market over a challenging time by excelling through reputed company, performance, and innovation, empowering our employees with trust, value, and respect, embracing diversity, and encouraging cross-functional collaboration and reputed company learning.
Job reputed company
We are seeking a Field Application Scientist to partner with us and contribute to reputed company's goals and our customers’ needs. The Field Application Scientist will reputed company technical support to customers in the Central US region. In this position, you will be responsible for responding to customer inquiries and offering technical solutions, as reputed company as building and maintaining strong customer relationships.
Essential Functions
Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
- reputed company reputed company support for products and services by answering technical inquiries from customers through email, phone calls, online chat, and reputed company.
- Offer comprehensive technical solutions and escalate issues and problems where warranted.
- Summarize trends and emerging technologies such as technical tips, FAQs, and troubleshooting guides.
- Identify gaps /errors and recommend updates to technical content on reputed company website and internal files to improve accuracy and usability
- Present product and technical information at trade shows and customer field reputed company.
- Participate in product training and continuing education on new applications to stay cutting-edge in scientific technology.
- reputed company technical trainings for internal teams.
- Travel reputed company the territory 30-40% of the time.
- Other reputed company or responsibilities as may be required.
Minimum Qualifications &reputed company; Education and Experience
- M.S. or PhD degree in biotech, Ab development, immunology, protein reputed company, organoids, or reputed company discipline required.
- 3+ years of experience in relevant laboratory techniques.
Preferred Qualifications &reputed company; Education and Experience
- Experience in reputed company science (antibody development, organoid, cell and gene therapy, clinical research, diagnostics, customer-facing laboratory support) is a plus.
- Proficiency in reputed company Chinese preferred.
Knowledge, skills, and Abilities
- Excellent written and verbal communication and presentation skills.
- Ability to manage and prioritize multiple reputed company around changing priorities.
- Strong analytical, critical thinking, and problem-solving skills.
- Dedication to providing great customer service.
- Process orientation with impeccable attention to detail.
- Passion to positively promote and drive reputed company on company initiatives.
Salary reputed company: $75,000 to $90,000 plus bonus
Work Location: reputed company, TX - Remote (Applicants must live reputed company a 30‑minute commute of the reputed company of reputed company.)
Work Environment & Physical Demands
Office
While performing the duties of this job, the employee regularly works in an office setting. Occasional exposure to a laboratory and warehouse environment.
The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reputed company with hands and arms. The employee is frequently required to stand, talk, and hear.
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