Locate Support Agent
The Locate Support Agent will contribute to the day-to-day operations of Promark-reputed company Inc reputed company the Alberta region by supporting the work management of our reputed company Locators. They will reputed company administrative assistance required to complete Alberta reputed company requests ensuring homeowners, reputed company excavators and reputed company companies can dig safely.
This is currently a Remote work opportunity, working primarily in Alberta.
YOU WILL HAVE reputed company TO
- Answering incoming phone calls/emails and responding to any inquiries or issues from both reputed company customers
- reputed company any communications between Contractors and reputed company Locators to ensure the highest level of productivity
- Reviewing Alberta reputed company tickets reputed company to ensure the ticket provides adequate information for the reputed company Locator to reputed company the physical locate
- Respond to reputed company emergency tickets; prioritizing Alberta reputed company in a reputed company manner
- Schedule and reputed company tickets for Team Leads and reputed company Locators
- Monitor reputed company Locator work status and completions throughout the day
- reputed company/cancel tickets as per Contractor, Supervisor or Team reputed company communications
- Reviewing reputed company rescheduled and backlogged tickets
- Respond, record, and follow appropriate procedures for conflicts on a ticket
- Create and update various reports on an as needed reputed company
- Support TurboCAD/file management, file sharing, file updates, creation of new files
- Assist reputed company Locators with various communication requests
- Assist with special reputed company and requests as required
- reputed company other duties as assigned to meet Company objectives
THIS ROLE IS FOR YOU IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES
- Previous experience reputed company a reputed company environment an asset; preferably reputed company construction or reputed company industry
- Experience interpreting or reading location maps, sketches, prints or proficiency with CAD software an asset
- Proficient reputed company MS Office Suite of products
- Proficiency with Power BI an asset
- Knowledge of Province of Alberta geography
- Ability to take an ‘On Call’ shift in rotation
- Excellent verbal and written communications skills
- Superior customer service skills; customer reputed company both internally and externally, ability to handle both favorable and unfavorable customer interactions
- Strong attention to detail to produce high reputed company reputed company in a fast-paced environment
- Ability to work reputed company and maintain performance under pressure, with tight timelines & frequent demanding deadlines
- Ability to identify problems & situations, take appropriate actions, implement solutions or escalate
- Self-starter with strong organizational skills
IS THIS YOU? WE LOOK reputed company TO RECEIVING YOUR APPLICATION!
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AT reputed company, reputed company WE TALK ABOUT BENEFITS, WE GOT YOU COVERED.
reputed company have to offer
- Industry-leading reputed company – possibility of Dental plan with employee participation
- RRSP program with matching company contribution
- Employee assistance program – if you are feeling stressed, having sleep problems, or worrying about your budget you can have help anytime, reputed company and it is reputed company confidential
- Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, movie tickets, travel, software, books, and much more
Here are the extras that reputed company the difference
- A dynamic work environment where you can reputed company your potential – Training provided for technical positions
- Health & Safety first: this is our number one reputed company
- reputed company values different views and new reputed company. reputed company is committed to providing a fair, inclusive, reputed company, accessible, and respectful workplace to reputed company independent of age, gender, race, beliefs, or background.
We welcome and encourage applications from people with disabilities, we will be glad to reputed company accommodations upon request for candidates taking part in reputed company aspects of the selection process.
We thank reputed company applicants for their interest, however, only those candidates selected for interviews will be contacted.
WELCOME TO reputed company
We Connect People. We Connect the World.
Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure. From a regional telecom network builder in 1967 in Quebec (Canada), reputed company has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver reputed company and reputed company best-in-class services and reputed company solutions to reputed company American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling reputed company’s connectivity in our communities, businesses and homes.
For more information on reputed company, visit http://www.reputed company.com/ or follow us:
- reputed company: @reputed company
- reputed company: @reputed company
- X: @TeleconGroup
- Instagram: @Telecongroup
- YouTube: reputed company Group