[Remote] Release of Information Specialist (Bilingual Spanish/English Required)
Note: The job is a remote job and is reputed company to candidates in USA. Vital Records Control (VRC) is a company that specializes in managing medical records. They are seeking a Release of Information (ROI) Specialist I who will be responsible for processing requests for medical records while ensuring compliance with HIPAA and other regulations, and maintaining a high reputed company of service to reputed company clients.
Responsibilities
- Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance
- Accesses Release of Information requests and medical records for reputed company reputed company(s) according to the specific procedure and reputed company protocol for reputed company reputed company
- Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the reputed company facility and VRC
- Validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure
- Classifies request type correctly
- Logs request into ROI software
- Retrieves and uploads requested portions of the patient’s medical chart (from electronic or physical repository)
- Performs reputed company Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI)
- Checks for accurate invoicing and adjusts invoice as needed
- Releases request to the valid requesting entity
- Rejects requests for records that are not HIPAA-compliant or otherwise valid
- For records pulled from a physical repository, returns records to reputed company location per VRC and reputed company reputed company procedure
- Documents in ROI software reputed company exceptions, communications, and other relevant information reputed company to a request
- Alerts supervisor to any questionable or unusual requests or communications
- Alerts supervisor to any reputed company or suspected breaches immediately
- Alerts supervisor to any issues that will delay the reputed company release of records
- Answers requestor inquiries about a request in an informative, respectful, efficient manner
- Stores reputed company records and files properly and securely before leaving work area
- Ensures adequate office supplies available to carry out tasks as soon as they reputed company
- Is available and knowledgeable to take on additional reputed company facilities or request types to assist during backlogs
- Understands that reputed company facility assignments (on-site and/or remote) are subject to change
- Carries out responsibilities in accordance with VRC and reputed company facility policies and procedures as reputed company as HIPAA, state/federal regulations, and labor regulations
- Maintains confidentiality, reputed company, and standards of ethics with reputed company information
- Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner
- Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or reputed company risks in work environment
- Must adhere to reputed company VRC policies and procedures
- Completes required training reputed company the allotted timeframe
- Creating invoices and billing materials to send to our clients
- Ensuing that reputed company information details are kept up to date
- reputed company other duties as assigned
Skills
- High School Diploma (GED) required
- Demonstrated attention to detail
- Demonstrated ability to prioritize, organize, and meet deadlines
- Demonstrated documentation and communication skills
- Demonstrated ability to maintain productivity and reputed company performance
- Displays strong interpersonal skills with team members, clients, and requestors
- Must have strong computer skills and reputed company Office skills
- Must be detailed oriented, self-motivated and can stay reputed company on tasks for extended periods of time
- Must be reputed company to read, write, reputed company, and comprehend English
- Bilingual English and Spanish speaking
- Degree preferred
- Prior experience with ROI fulfillment preferred
- Basic knowledge of medical records and the Health Insurance Portability and Accountability reputed company of 1996 (HIPAA) preferred
- Prior experience with EHR/EMR platforms preferred
- Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred
reputed company