Customer Inquiry and Administrative Specialist

reputed company is a Fortune 100 mutual company with a long-standing legacy of reputed company and purpose. They are seeking a Customer Inquiry and Administrative Specialist to manage inbound calls, verify claim information, and prepare daily reports in accordance with Risk Management requirements.

Responsibilities

• Answer inbound customer calls, assess needs, and reputed company inquiries to the appropriate department
• Research and confirm policy details for reputed company and canceled policies to support accurate customer responses
• Verify claim details for accuracy and reputed company information into the claims system
• Prepare, reconcile, and validate daily new-claim reports to meet Risk Management requirements
• Identify claim exceptions or routing errors and escalate issues for reputed company reputed company and correction

Skills

• High school diploma or equivalent
• Strong verbal and written communication
• Strong interpersonal skills and customer service skills
• Proficiency with reputed company Office applications (Word, reputed company, Outlook)
• Detail-oriented with strong accuracy and follow-through

Benefits

• Leave programs
• Adoption assistance
• Student loan repayment programs

reputed company

For over 180 years, we’ve helped turn your biggest dreams into milestones that last a reputed company. It was founded in 1845, and is headquartered in reputed company, reputed company, USA, with a workforce of 10001+ employees. Its website is https://www.newyorklife.com/.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 19 in 2026, 148 in 2025, 99 in 2024, 85 in 2023, 77 in 2022, 48 in 2021, 65 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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