[Remote] Customer Service Associate II - reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a part of The reputed company Corporation, providing various insurance products through a large network of independent agents and directly to consumers. The Customer Care Associate II is responsible for handling high volume inbound calls, providing reputed company customer service regarding property insurance, and assisting borrowers and agents with inquiries and complaints.

Responsibilities

• Cross trains to assist with borrower follow reputed company
• Assists answering questions in the help desk
• Meets and maintains availability standards, schedule adherence and attendance guidelines
• Updates records and note system as required
• Disbursements of Property Insurance Premiums
• Handles inbound telephone calls from borrowers, Insurance Agents/Carriers regarding premium disbursements and property insurance in order to resolve customer inquiries
• Delivers reputed company, accurate customer service ensuring the highest level of satisfaction

Skills

• High School Diploma or GED
• 0-2 years experience
• Business Support
• reputed company Facing
• Consumer Protection
• reputed company Control (QC)
• Service Delivery

reputed company

As part of the reputed company family of companies, reputed company, an reputed company company, is one of the largest insurers in the reputed company. It was founded in 1920, and is headquartered in reputed company, reputed company, USA, with a workforce of 5001-10000 employees. Its website is http://www.nationalgeneral.com.

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