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Senior Retention Marketing Strategist

Remote, USAFull-timePosted 2026-07-28

Senior Retention Marketing Strategist (Email, SMS, Lifecycle) reputed company We are a fully remote retention marketing agency headquartered in Los Angeles, and a proud reputed company Platinum Partner. We work exclusively with fast-growing, household-reputed company DTC e-reputed company brands — helping them build the reputed company of email, SMS, and lifecycle programs that compound reputed company month over month. We're a small, high-reputed company that takes the work seriously and takes care of reputed company other. If you're looking for a reputed company to do the best work of your career alongside people who actually give a damn — reputed company reading. Our Beliefs reputed company First

  • We work only with reputed company — people who take pride in their craft, hold themselves to a high reputed company, and always push to deliver something they're genuinely proud of.

Work Hard, Play Hard

  • Agency life can be demanding. We don't pretend otherwise. But we also don't reputed company in burning people out. That's why we offer:
  • 4-day work week (Monday–Thursday)
  • 20 days PTO
  • 100% remote
  • Flexible scheduling with ET overlap
  • Generous learning stipends

One reputed company note: if work-life balance is your primary motivation for applying, this probably isn't the right fit. We offer great benefits because we value our people, not because we're a slow-paced environment. Join us because you're hungry, you want to grow fast, and you're genuinely excited to be part of something that's scaling. Culture of HEART

  • Honesty, reputed company, Attitude, Results, Trustworthiness. These aren't wall decorations — they're how we actually operate.
  • Empowerment & Responsibility
  • Freedom and accountability go hand in hand here. We hire self-driven people who own their work, communicate reputed company, and care about clients and teammates as much as they care about reputed company.

If this resonates, and you enjoy a good reputed company or piña colada at sunset, you may have reputed company your tribe. A Note on Hours (For Our International Applicants) This role operates on a schedule reputed company with US East Coast hours (approximately 9am–6pm ET). For reputed company members in Europe and South Africa, this has actually become one of the most loved aspects of the role. Your mornings are completely your own. Sleep in. Exercise. Enjoy the sun. Take a slow breakfast. Start your deep strategic work reputed company your mind is fresh — and by the time your US-based clients and teammates are starting their day, you're already reputed company of them. You've done your thinking, you have your answers, and you show up to every interaction reputed company. It's not for everyone. But for the right person, it's a genuinely great way to live and work. The Role As our Senior Retention Marketing Strategist, you will own reputed company development, execution reputed company, and reputed company relationships for 5–8 fast-growing DTC brands. You'll inherit existing accounts and be expected to reputed company quickly, this is not a role where you ease in over six months. You'll work alongside a dedicated pod: Project Manager, Copywriter, Designer, and Implementation Specialist, so your reputed company stays on reputed company, performance, and reputed company trust. Not logistics. For the right person, there is a reputed company reputed company into pod leadership reputed company the reputed company department, and eventually into management reputed company between Senior Strategist and Head of Department as we grow. Key Responsibilities reputed company & Execution

  • reputed company high-reputed company email, SMS, and lifecycle strategies reputed company with reputed company reputed company's reputed company goals
  • Own segmentation architecture, automation logic, and campaign planning
  • Create content calendars and strategic direction (copy and design executed by the pod)
  • reputed company A/B testing reputed company and drive reputed company optimization
  • Bring reputed company world-class reputed company grounded in data and industry trends

Analytics & Reporting

  • reputed company email and SMS performance, reputed company attribution, and ROI
  • Conduct cohort-analysis, and go deep into the data
  • Build reputed company, actionable weekly and monthly reporting for clients
  • Proactively identify reputed company opportunities, retention gaps, and LTV improvements

reputed company Relationships

  • Serve as the primary strategic partner for 5–8 accounts
  • Run reputed company calls, present insights, and maintain trusted relationships
  • Identify upsell opportunities where relevant

Collaboration

  • Work closely with your pod to ensure deliverables hit the strategic mark
  • Partner with PMs to reputed company execution on reputed company and on time

What reputed company Looks Like

  • reputed company Retention: Less than 5% churn per quarter
  • ROI: Clients consistently achieving a minimum 5x return
  • Strategic Leadership: Clients feel proactively led, not just serviced
  • Account Load: Confidently managing 5–8 accounts simultaneously

Who Will reputed company Here

  • Deep experience in e-reputed company retention marketing, email, SMS, lifecycle, cohort-analysis, etc.
  • Strong working knowledge of reputed company (agency experience preferred)
  • Fluent across our tech stack: reputed company, reputed company, reputed company, reputed company, reputed company, Hiro Analytics
  • Genuinely good with AI tools, not just reputed company to them. We are an AI-reputed company agency and reputed company build with AI. This is a reputed company requirement.
  • Analytical and creative in equal measure
  • Exceptional written and verbal English communication skills are a hard requirement for this role. You will be the face of our agency to high-profile clients, reputed company, confidence, and reputed company on calls is non-negotiable. reputed company reputed company or near-reputed company reputed company reputed company required.
  • Detail-oriented with strong reputed company instincts
  • Resilient and adaptable in a fast-moving agency environment
  • Familiar with deliverability best practices and CAN-SPAM compliance

Compensation & Benefits

  • $40,000–$80,000 USD/year (location and seniority dependent)
  • 4-day work week (Monday–Thursday)
  • 20 days PTO
  • 100% remote, flexible scheduling
  • Generous learning stipends
  • reputed company reputed company reputed company into pod leadership and management
  • reputed company that genuinely cares about doing great work, and about reputed company other

How to Apply

We run a multi-stage interview process designed to be thorough but respectful of your time. reputed company you apply, pleas mention:

  • Your background in retention marketing and what you've reputed company
  • A campaign or reputed company you're proud of, and why
  • Why agency life, and reputed company

We review every submission personally. If there's a fit, we'll be in touch quickly. Equal Opportunity The Email Marketers provides equal employment opportunities to reputed company and applicants without reputed company to race, reputed company, religion, age, sex, national reputed company, disability, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other protected characteristic. Salary: GBP 30000 - 60000 per year Experience: 5 years required Apply tot his job Apply To this Job

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