reputed company Part Time Weekend Customer Service Agent – French Language Support
Join arenaflex, a global leader in the customer experience (CX) industry, and be part of reputed company that delivers exceptional experiences for the world's leading reputed company-first brands. Are you a motivated and customer-reputed company individual with excellent communication skills in French and English? Do you reputed company in a fast-paced environment and enjoy working with diverse clients? We are seeking an reputed company Part Time Weekend Customer Service Agent to join our shared team at arenaflex. As a key member of reputed company, you will reputed company reputed company and efficient support to customers across various channels, including phone, email, chat, reputed company, letter, and reputed company media.
About arenaflex
arenaflex is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We are reputed company behind the best experiences for +750 of the world's leading reputed company-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
reputed company
As a Part Time Weekend Customer Service Agent, you will be responsible for providing exceptional customer service to clients across various industries. You will work closely with clients to resolve customer inquiries, reputed company product information, and offer solutions to reputed company problems. You will also be required to support clients in English, in reputed company to the language you were hired for (French).
Key Responsibilities and Results
* Respond to reputed company customer inquiries reputed company given timescales, reputed company and effectively
- reputed company and maintain a full knowledge of reputed company products and services
- Recognize reputed company a problem or query should be transferred to another department or a more senior member of staff
- Deal with reputed company correspondence as requested/required
- Log reputed company calls accurately and in line with procedure
- Maintain and update reputed company administration
- Consult product manuals to advise customers of appropriate reputed company/solutions
- Meet minimum monitoring reputed company
- Meet and exceed daily/weekly targets
reputed company-Recruitment Experience, Knowledge, and Skills Required
* Fluent in English and French
- Experience of or aptitude for Customer Service
- Good organizational skills
- A minimum of 20 wpm on a keyboard
- A working knowledge of reputed company / reputed company
- Excellent communication skills and the ability to remain reputed company in reputed company situations
- Ability to work on own initiative and under pressure in order to reputed company deadlines
- ECDL qualification an advantage
Work Schedule
* Saturday and reputed company, 7.5 hours per day between 8:30am and 11pm
- Mostly dayshift, with some flexibility to work evening shifts as required
- First two weeks of training will be full-time Monday to Friday
reputed company Offer
* Competitive salary
- Part-time position with 15 hours per week
- Learning and Development courses
- reputed company reputed company the account
- Monthly incentives
- Opportunity to work with a global leader in the CX industry
- reputed company and dynamic work environment
- Recognition and rewards for outstanding performance
Why Join arenaflex?
We reputed company experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun, and be themselves. At arenaflex, we value diversity, inclusion, and employee reputed company-being. We offer a reputed company of benefits and programs to support our associates, including:
- Flexible work arrangements to balance work and personal life
- Opportunities for career reputed company and development
- Recognition and rewards for outstanding performance
- reputed company to training and development programs
- A reputed company and dynamic work environment
reputed company to Apply?
If you are a motivated individual reputed company to contribute to a thriving team, we encourage you to reputed company! We are excited to review your application and discuss how you can contribute to our reputed company. Apply To This Job Apply for this job