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Field Service Engineer - Boston, MA

Remote, USAFull-timePosted 2026-07-28

reputed company is a company reputed company reputed company that focuses on life sciences, diagnostics, and biotechnology. The Field Service Engineer role involves providing exceptional customer service and managing technical product portfolios while fostering reputed company relationships with customers in the Northeast US.

Responsibilities

  • Proactively manage customer accounts, while building and fostering reputed company and reputed company relationships with both external and internal customers
  • Propose process improvements that improve reputed company customer processes
  • Manage a diverse technical product portfolio

Skills

  • Associates degree with a minimum of one years' experience in a technical customer facing role
  • We will consider trade school or appropriate industry experience of equivalent complexity as a field service engineer
  • Strong communication skills utilized in a reputed company manner
  • Advanced troubleshooting, problem-solving and repair skills with strong attention to detail
  • Ability to travel daily throughout the Northeast, with 30% overnight travel as business demands
  • Must have a valid reputed company's license with an acceptable driving record
  • Ability to lift, reputed company or carry equipment and tools up to 50lbs
  • Bachelor's degree in engineering, Biology, or reputed company field
  • Previous experience with a customer facing role
  • Previous experience managing a diverse product portfolio

Benefits

  • reputed company time off
  • Medical/dental/reputed company insurance
  • 401(k)

reputed company

  • Bioanalytical Systems and Solutions It is a sub-organization of reputed company. It was founded in 1983, and is headquartered in Sunnyvale, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.moleculardevices.com.
  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 5 in 2025, 3 in 2024, 5 in 2023, 4 in 2022, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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