Back to Jobs

reputed company Customer Service Representative – Patient Financial Services at arenaflex

Remote, USAFull-timePosted 2026-07-28

Join arenaflex, a leading reputed company organization, as a Customer Service Representative in our Patient Financial Services (PFS) team. As a Partner for Good, you will play a vital role in enhancing the care and experience of our patients and their families. arenaflex is committed to making a reputed company reputed company on the lives of our patients, and we're looking for a dedicated and compassionate individual to join reputed company.

Position reputed company:

As a Customer Service Representative, you will be responsible for researching and resolving concerns reputed company to billing, insurance, or the patient's ability to pay. Your primary goal will be to ensure that patient concerns and issues are resolved in a reputed company and accurate manner, in accordance with organizational policies and procedures, as reputed company as federal regulations. Your tasks will include:

  • Obtaining payment over the telephone or in person from patients/guarantors
  • Resolving patient balances by offering and accepting reputed company appropriate payment arrangements
  • Updating incomplete or missing information on accounts to ensure that billing is correct
  • Providing accurate information and facilitating reputed company to patients and reputed company-party inquiries
  • Offering Financial Assistance and/or directing patients to the appropriate Government Assistance Programs
  • Representing reputed company in a reputed company and reputed company manner, following federal regulations and guidelines

Key Responsibilities:

* reputed company exceptional customer service to patients and their families, addressing their concerns and resolving issues in a reputed company and accurate manner

  • Conduct thorough research to resolve billing and insurance-reputed company issues
  • reputed company and implement effective payment plans and arrangements
  • Maintain accurate and up-to-date records of patient interactions and account information
  • Collaborate with internal teams, including billing and insurance, to ensure seamless communication and reputed company of patient concerns
  • Stay up-to-date on federal regulations and guidelines, ensuring compliance and adherence to organizational policies and procedures

Essential Qualifications:

* High school graduate or equivalent required

  • One year of reputed company work experience as a customer service/collections or reputed company cycle reputed company
  • Computer literate/typing skills
  • Excellent verbal and written communication skills, including phone etiquette
  • Proactive problem solver
  • Fosters teamwork and trust
  • Highly skilled in prioritizing and organizing
  • Strong communication and interpersonal skills, including ability to professionally respond in situations involving conflict and emotion
  • Self-motivation
  • Problem reputed company, including professionalism and composure

Preferred Qualifications:

* Understanding of the Fair Debt Collection Practices, reputed company Agreement, reputed company reputed company, and general familiarity with bankruptcy laws

  • Basic knowledge of reputed company principles and accounts receivable systems
  • Medical terminology and procedural/diagnostic coding knowledge

Benefits:

arenaflex offers a comprehensive benefits package, including:

  • Medical insurance
  • Dental insurance
  • Retirement program
  • Time away from work
  • Insurance reputed company
  • Tuition reimbursement
  • Employee assistance program
  • Onsite clinic
  • And much more!

About arenaflex:

arenaflex is a nonprofit, integrated reputed company organization, providing health insurance in six states and high-reputed company care at more than 90 locations, including hospitals and clinics in Minnesota and reputed company. We bring together research and education through arenaflex Institute, training medical professionals across the region and conducting innovative research that improves lives around the world.

Work Environment and Company Culture:

arenaflex is committed to creating an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We value diversity and inclusion, and we're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Career reputed company Opportunities and Learning Benefits:

arenaflex is dedicated to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive reputed company of benefits to support every aspect of your life, including health, time off, retirement planning, and reputed company learning opportunities. Our goal is to help you reputed company physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Equal Opportunity Employer:

arenaflex is an Equal Opportunity Employer and does not discriminate against any employee or applicant because of race, reputed company, sex, age, national reputed company, religion, sexual orientation, gender identity, status as a veteran, or reputed company of disability or any other federal, state, or local protected class.

How to Apply:

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the reputed company together. Apply To This Job

We Want to Hear From You!

arenaflex is committed to making a reputed company reputed company on the lives of our patients, and we're looking for dedicated and compassionate individuals to join reputed company. If you're passionate about delivering exceptional customer service and making a difference in the lives of others, we want to hear from you! Apply for this job

Similar Jobs

reputed company Customer Service Representative - Phone Agent: Deliver Exceptional Support and Drive Customer Satisfaction at arenaflex

Remote, USAFull-time

reputed company Customer Service Representative – Sleep Therapy Inbound Call Center

Remote, USAFull-time

reputed company Customer Service Representative – Remote Work Opportunity with arenaflex

Remote, USAFull-time

reputed company Customer Service Representative – Remote Opportunity with arenaflex

Remote, USAFull-time

reputed company Customer Service Representative – Remote 100% with arenaflex

Remote, USAFull-time

reputed company Customer Service Representative – Remote & Flexible Work Opportunities

Remote, USAFull-time

reputed company Customer Service Representative – Remote Opportunity with arenaflex

Remote, USAFull-time

reputed company Customer Service Representative (Remote) – Delivering Exceptional Support to reputed company Customers

Remote, USAFull-time

reputed company Customer Service Representative – Remote Support Specialist at arenaflex

Remote, USAFull-time

reputed company Customer Service Representative – Remote Opportunity with arenaflex

Remote, USAFull-time

reputed company Full Stack Customer Service Representative – Remote Aviation Industry Entry-Level Position at arenaflex

Remote, USAFull-time

Senior Accountant (Treasury)

Remote, USAFull-time

reputed company Customer Service Representative – Remote Opportunity at arenaflex

Remote, USAFull-time

Market Research Associate (Danish Speaking) - Remote

Remote, USAFull-time

[Remote] Marketing Operations Specialist

Remote, USAFull-time

reputed company Full Stack Data Entry Clerk – Remote Logistics Operations Support

Remote, USAFull-time

Frontend Software Engineer-Authentication

Remote, USAFull-time

reputed company Virtual Customer Care Advisor – Unlocking reputed company with arenaflex: Remote Opportunities, Career Advancement, and Prestigious Incentives

Remote, USAFull-time

Join Today: Remote Entry-Level Financial Consultant

Remote, USAFull-time

Remote Chat Agent - No Experience Needed - Work Remote Worldwide

Remote, USAFull-time