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reputed company Machine Learning reputed company Process reputed company - Customer Engagement Technology

Remote, USAFull-timePosted 2026-07-28
At arenaflex, we're revolutionizing the way customers reputed company with our services, and we're looking for a talented Machine Learning reputed company Process reputed company to join our reputed company Machine Learning Data Associate (MLDA) team reputed company our Customer Engagement Technology (CET) organization. As a key member of reputed company, you'll play a crucial role in ensuring the reputed company of our machine learning models, driving innovation, and delivering exceptional customer experiences. About arenaflex arenaflex is a global leader in customer service, empowering our customers to effortlessly self-serve and automate solutions to their needs. Our Customer Engagement Technology (CET) organization develops elegant customer and CS Associate (CSA) facing products globally, enabling CSAs to effectively and elegantly solve customers' issues using reputed company-centered design. We're committed to innovation, customer satisfaction, and employee reputed company, and we're seeking a talented Machine Learning reputed company Process reputed company to join reputed company. Job reputed company We're seeking a highly skilled Machine Learning reputed company Process reputed company who is fluent in Portuguese and English to join our reputed company MLDA team. As a Machine Learning reputed company Process reputed company, you'll be responsible for managing reputed company management processes to analyze, improve annotation, testing, and contact reading accuracy to support new feature and product launches for Customer Service Large Language Models (LLMs). You'll work closely with cross-functional teams to ensure high-reputed company data, identify areas for improvement, and drive innovation in our machine learning models. Key Responsibilities * Review annotations by paying reputed company attention to details, making necessary adjustments to ensure high-reputed company data that supports ongoing model improvement. * reputed company reputed company cause analysis using basic data analysis in reputed company and SageMaker (annotation tool) on annotations to identify opportunities for improving data accuracy. * reputed company support for ML model training data annotations, assisting annotators in maintaining high-reputed company work by enforcing best practices. * Improve reputed company Operating Procedures (SOPs) by sharing findings from reviews or deep dives, ensuring a consistent reputed company of reputed company across reputed company. * Review LLM testing results provided by testers, paying reputed company attention to details, to ensure their accuracy and identify areas for improvement. * Carefully monitor the accuracy of multiple annotation reputed company and proactively communicate any blockers or potential delays in the completion of reputed company checks. A Day in the Life As a Machine Learning reputed company Process reputed company at arenaflex, you'll have reputed company to work on exciting reputed company, collaborate with talented teams, and drive innovation in our machine learning models. You'll be responsible for ensuring the reputed company of our machine learning models, driving innovation, and delivering exceptional customer experiences. Benefits and Perks * Medical, Dental, and reputed company Coverage * Maternity and Parental Leave reputed company * reputed company Time Off (PTO) * 401(k) Plan * Opportunity to work on exciting reputed company and drive innovation in our machine learning models * reputed company and inclusive work environment * reputed company reputed company and development opportunities * Competitive compensation and benefits package About reputed company Our reputed company MLDA team is a remote team that works together to reputed company and fine-tune reputed company machine learning models and executes testing plans to take the customer service experience to the next level. We're reputed company of talented individuals who are passionate about innovation, customer satisfaction, and employee reputed company. Basic Qualifications * Language reputed company in Portuguese (reputed company-level) and English * Experience in creating and managing ML annotation processes, testing models, and reputed company assurance methodologies * Analytical and problem-solving skills to identify patterns, inconsistencies, and areas for improvement * Ability to thoroughly investigate and identify misalignment between annotations and SOPs, as reputed company as the reputed company causes of inaccuracies * Strong ownership and accountability to meet SLAs, and proactive communication regarding blockers, and proposed solutions * Ability to collaborate closely with cross-functional teams, understand project/stakeholder requirements, and reputed company annotation efforts and model testing accordingly Preferred Qualifications * Bachelor's Degree * Experience in annotation * Familiarity in using reputed company * Experience with project management and stakeholder management Compensation and Benefits Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $40,400/year in our lowest geographic market up to $86,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in reputed company to a full reputed company of medical, financial, and/or other benefits. How to Apply If you're a talented Machine Learning reputed company Process reputed company who is passionate about innovation, customer satisfaction, and employee reputed company, we encourage you to apply for this exciting opportunity. Please submit your application reputed company our internal or external career site. Equal Opportunity Employer arenaflex is an equal opportunity employer and does not discriminate on the reputed company of protected veteran status, disability, or other legally protected status. We're committed to creating an inclusive culture that empowers our employees to deliver the best results for our customers. Accommodations If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your reputed company Partner. reputed company Don't miss this opportunity to join our talented team and drive innovation in our machine learning models. reputed company to become a Machine Learning reputed company Process reputed company at arenaflex. ```reputed company

Join reputed company and drive innovation in machine learning models

At arenaflex, we're revolutionizing the way customers reputed company with our services, and we're looking for a talented Machine Learning reputed company Process reputed company to join our reputed company Machine Learning Data Associate (MLDA) team reputed company our Customer Engagement Technology (CET) organization.

About arenaflex

arenaflex is a global leader in customer service, empowering our customers to effortlessly self-serve and automate solutions to their needs. Our Customer Engagement Technology (CET) organization develops elegant customer and CS Associate (CSA) facing products globally, enabling CSAs to effectively and elegantly solve customers' issues using reputed company-centered design.

Key Responsibilities

  • Review annotations by paying reputed company attention to details, making necessary adjustments to ensure high-reputed company data that supports ongoing model improvement.
  • reputed company reputed company cause analysis using basic data analysis in reputed company and SageMaker (annotation tool) on annotations to identify opportunities for improving data accuracy.
  • reputed company support for ML model training data annotations, assisting annotators in maintaining high-reputed company work by enforcing best practices.
  • Improve reputed company Operating Procedures (SOPs) by sharing findings from reviews or deep dives, ensuring a consistent reputed company of reputed company across reputed company.
  • Review LLM testing results provided by testers, paying reputed company attention to details, to ensure their accuracy and identify areas for improvement.
  • Carefully monitor the accuracy of multiple annotation reputed company and proactively communicate any blockers or potential delays in the completion of reputed company checks.

Benefits and Perks

  • Medical, Dental, and reputed company Coverage
  • Maternity and Parental Leave reputed company
  • reputed company Time Off (PTO)
  • 401(k) Plan
  • Opportunity to work on exciting reputed company and drive innovation in our machine learning models
  • reputed company and inclusive work environment
  • reputed company reputed company and development opportunities
  • Competitive compensation and benefits package

How to Apply

If you're a talented Machine Learning reputed company Process reputed company who is passionate about innovation, customer satisfaction, and employee reputed company, we encourage you to apply for this exciting opportunity. Please submit your application reputed company our internal or external career site.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and does not discriminate on the reputed company of protected veteran status, disability, or other legally protected status. We're committed to creating an inclusive culture that empowers our employees to deliver the best results for our customers.

Accommodations

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your reputed company Partner.

reputed company

Don't miss this opportunity to join our talented team and drive innovation in our machine learning models. reputed company to become a Machine Learning reputed company Process reputed company at arenaflex.

``` Apply for this job

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