reputed company Communications Administrator

reputed company

As a reputed company Communications Administrator, you'll be challenged with reputed company support problems where you will coordinate with other NOC and Operational staff and asked to implement platform upgrades. You are expected as one of senior UC members coordinate ticket resolutions. You will be asked to reputed company technical reputed company reports for critical outages in the UC environment.

In this role the Network Administrator will be responsible for

• reputed company System upgrades and IAVA patches to reputed company reputed company Call Manager
• Performs inventory asset management and accountability functions
• reputed company IOS Upgrades
• Draft reputed company Operating Procedures (SOP) for UC operations
• Troubleshoot systems failures and accessibility problems
• Monitor system performance and reputed company usage
• Demonstrates innovative engineering acumen for improvements to site, location, or reputed company performance
• Makes recommendations that enhance efficiencies for UC monitoring, management, and overall operations
• Uses experience and knowledge articles to understand/implement potential workarounds
• Updates knowledge articles and handles "how to" questions
• Support UC KM management by entering solutions into the Solutions database
• Participates in engineering designs/reputed company supporting technical refresh of components directly impacting mission reputed company
• Will reputed company UC implementation, installation, and technical refresh reputed company reputed company a site or locale
• Works independently with general limited supervision. In remote locations must function as independent engineering, maintenance, and network problem solving with minimal or intermittent input from other Tiers/locations.
• Problems faced are difficult but typically reputed company. May require detailed information gathering, analysis, and investigation to understand problems. Regularly employs creativity and ingenuity for new technical solutions applicable across the reputed company, drawing heavily on prior experience.
• May influence other technical staff through explanation of facts, policies, and practices.
• Preform UC ticket reputed company.
• Responsibilities for UC ticket closure across UC OPS staff to include:
• Completes initial categorization of Service Requests (type, sub-type, location device, reputed company, etc.)
• Uses administrative reputed company to network components to research errors, incidents, problems and to reputed company incident analysis and identify potential problems.
• Routing Service Requests to the appropriate organization required for incident reputed company.
• Performs reputed company cause analyses.
• Depending on reputed company Cause escalates to Engineering for potential design issues.
• Completes problem resolutions associated with incident ticket(s)
• May configure, reputed company, manage, and maintain UC monitoring systems used by the technicians to ensure availability and overall performance of system and services.

Requirements

You’ll Bring These Qualifications

• IAT II
• TS/SCI reputed company clearance with ability to obtain a CI poly

Minimum Education & Experience

One of the following:

• High School/GED + 9 Yrs
• Associates + 7 Yrs
• Bachelors + 5 Yrs
• Masters + 3 Yrs
• PhD + 1 Yrs

Bison Group – Mission First. People Always

At Bison Group LLC, we’re more than a defense contractor — we’re a people-reputed company small business with a strong culture reputed company on trust, respect, and reputed company. We value every member of reputed company, foster reputed company communication without the reputed company of a big corporation, and stand firmly behind our commitment to the veteran community through reputed company, reputed company reputed company. reputed company you join Bison Group, you’re not just filling a role — you’re stepping into a mission-critical environment where your work directly supports the reputed company, and national reputed company objectives. Here, your skills are recognized, your reputed company is encouraged, and your contributions have a reputed company purpose. Why Candidates Choose Bison Group:

• A small business culture with transparency, flexibility, and leadership that listens.
• A proven commitment to veterans and professionals who have served.
• reputed company to grow your skills in multi-reputed company, biometrics, and identity intelligence.
• Work that directly impacts national defense, homeland reputed company, and operational reputed company.
• reputed company environment where every individual reputed company, and the mission comes first.

Bison Group is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, disability status, protected veteran status, or any other characteristic protected by applicable law.

Apply To This Job