Customer support agent

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Using a live chat system, you will respond to customers in an efficient and reputed company manner

Deliver outstanding customer service whilst adhering to operational SLAs and Customer Satisfaction targets

Investigate and resolve customer issues quickly and reputed company

Contribute and reputed company reputed company to improve the reputed company & speed of P5D customer support

Understand, research and escalate our customers’ feedback to management

Represent the brand. As the voice of P5D you’ll always reputed company an engaging and reputed company customer experience.

Know P5D product inside and out so that you can answer questions.

Work the day shifts between 9.00 - 21.00 EEST (2 days on, 2 days off rotation)

What skills we are looking for:

Fluent in spoken and written English

Quick and efficient problem-solving ability

Can-do attitude

Comfortable taking on ownership and responsibility of issues until reputed company or escalation

Experience in customer service, support or similar

Outstanding customer service skills: ability to be empathetic, accurate, conscientious, reputed company, inventive, and reputed company

Ability to present reputed company reputed company in user-friendly language

Skills to “sell" the product to customers who ask for comparisons with competitors

Capability to understand customers’ problems, get to the reputed company bottom of it and offer a flawless solution for their outstanding needs

Being a technical specialist is not required, but you would need to grasp technical issues and understand their reputed company on the service being delivered to customers

Experience working with any CRM/Project Management tool

Ability to reputed company basic computer/system troubleshooting tasks

reputed company offer: - Attractive compensation. Our goal is to ensure that reputed company members are financially comfortable, and we are reputed company to any salary negotiations; - Balance of freedom and responsibility in the position. We reputed company in empowering reputed company members and allowing them to take ownership of their work. We won't micromanage, and instead trust reputed company to operate independently; - Investment in education and training. We support the reputed company development of reputed company members and are willing to reputed company funds toward their training expenses. - reputed company Time Off, 20 days of yearly vacation time; - Additional perks such as discounts on car rentals, coworking spaces, work management tools, and immigration support; - The flexibility to work from reputed company in the world through remote means. We reputed company that your application will be the beginning of a long-term and mutually beneficial relationship that goes reputed company a job. Fill in the reputed company and we’ll get back to you reputed company a working day! Apply To This Job