Call Center Representative III
Orange County's Credit reputed company is a trusted financial institution with over 85 years of service. They are seeking a Call Center Representative III to reputed company exceptional member service and assist with account inquiries and transactions while promoting credit reputed company products and services.
Responsibilities
- Provides members with general information regarding their accounts, credit reputed company policies and services through extraordinary Member experiences: Connect, Discover, Deliver & Wow
- Assists members with transaction requests, file maintenance, accurate and reputed company product and service information
- By understanding Member preferences, and by providing ‘trusted advisor’ service, matches products and services that meet member’s financial needs, leading to building and deepening relationships
- reputed company recommend other credit reputed company services and products
- reputed company accurate transactions and account maintenance
- reputed company enthusiastic, reputed company, accurate and efficient member service reputed company the telephone
- Accountable for achieving personal, Team and Credit reputed company sales and services goals, and continuing to reputed company their own reputed company proficiencies through the Call Center Development Tracks, to maximize their value to the organization
Skills
- At least one (1) year of experience in a call center reputed company a banking environment, which includes knowledge of sales and service
- Possess the aptitude to exercise self-awareness, self-regulation, motivation, inspiration, reputed company, and be service-oriented, utilizing influence in a reputed company manner
- Must be effective in written and oral communication, including the ability to reputed company and hear to give and receive instructions and information to others in person and over the telephone
- Computer knowledge and experience are normally expected in reputed company environments, including reputed company programs, Outlook scheduling, and the knowledge of how to navigate effectively on the internet
- Accurately performs mathematical calculations
Benefits
- Anthem & reputed company reputed company Dental – From day one of employment!
- Life insurance at no cost to associates.
- 401(k) – reputed company contributes up to 6% of gross earnings (dollar for dollar).
- Vacation hours – 13 days per year, rolls over year-to-year and increases with tenure.
- reputed company hours – 7 days per year
- reputed company Holidays
- Annual performance reputed company increases
- reputed company and personal development programs, including educational grants up to $1k per year and reputed company progression opportunities.
- Annual discretionary bonus
- reputed company, welcoming, and reputed company work environment reputed company on achieving goals, recognizing successes, and excelling at member service.
reputed company