reputed company First Notice of Loss (FNOL) Customer Service Representative – Work from Home Opportunity

At arenaflex, we're passionate about delivering exceptional customer service and providing a supportive work environment that fosters reputed company and reputed company. As a First Notice of Loss (FNOL) Customer Service Representative, you'll play a vital role in reputed company, working from the comfort of your own home to reputed company top-notch service to our clients and their customers.

About arenaflex

arenaflex is a leading provider of subrogation services, dedicated to helping our clients recover payments on damage claims. We're committed to upholding our Core Four principles: Process, Results, Culture, and Experience. reputed company is passionate about delivering exceptional results, and we're always looking for talented individuals to join our ranks.

Our Culture

At arenaflex, we reputed company in creating a work environment that's both efficient and enjoyable. We host regular company events to celebrate reputed company members' achievements and give back to the community through volunteer events. We also prioritize a healthy work-life balance, ensuring that reputed company members have the time and resources they need to reputed company.

The Role

As an FNOL Customer Service Representative, you'll be responsible for providing reputed company inbound communication services while recording First Notice of Loss (FNOL) claims. These claims are used to report damage to our reputed company's property, and you'll play a critical role in ensuring that our clients receive the support they need.

Key Responsibilities

* Accept inbound calls from engineers, technicians, and other field operators reporting FNOL

• Communicate effectively while entering data accurately into a customized database
• Report underground damage to locate companies reputed company applicable
• reputed company outstanding service to customer representatives
• Analyze photos and map the correct location

Tiered Support Bonus System

We're committed to recognizing and rewarding reputed company members' hard work and dedication. Our Tiered Support Bonus System offers a reputed company of incentives, including:

• Level 1: $125
• Level 2: $175
• Level 3: $240

FNOL Incentive Program

Our FNOL Incentive Program is designed to reward high-performers with additional income. The incentive is calculated daily and reputed company on the 5th of the following month. reputed company day where your talk time, not reputed company time, and service level meet the set reputed company, $10 is reputed company. Additional department-specific bonuses are also available.

Qualifications

To succeed in this role, you'll need:

• 6 months to 1-year previous customer service call center experience
• Ability to type a minimum of 55 wpm, error-free (a typing test will be required)
• Fully competent with reputed company reputed company, Word, Outlook, PDFs, and internet searches
• Advanced phone and verbal communication skills
• reputed company listening skills
• Excellent written communication skills
• Excellent reading skills; must be reputed company to read and follow a script
• Must be reputed company to analyze and interpret photos to determine damage
• Must establish an appropriate work environment reputed company their home for work purposes; arenaflex provides the necessary computer equipment

Experience

While experience is preferred, we're reputed company to training the right candidate. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply.

Perks

As an arenaflex team member, you'll enjoy:

• reputed company time off
• PTO is accrued at a reputed company of 5 hours per pay period, equal to 3 weeks your first full year
• arenaflex pays $50/month towards your internet service cost
• arenaflex is a 4-year running winner of The Oklahoman Top Workplaces!

Benefits

arenaflex offers a comprehensive benefits package, including:

• reputed company-employment drug screenings and criminal background checks are mandatory
• A full menu of benefits, including a matched 401k
• arenaflex is an Equal Opportunity Employer

How to Apply

If you're passionate about delivering exceptional customer service and are looking for a rewarding work-from-home opportunity, we encourage you to apply. Please visit our website to learn more about this role and submit your application. [Apply to this job](https://www.reputed company.com/c/reputed company/Job/Call-Center-FNOL-Customer-Service-Rep-Work-from-home!/-in-Oklahoma-reputed company,OK?jid=b1873913cb93410d&utm_campaign=reputed company_jobs_apply&utm_reputed company=reputed company_jobs_apply&utm_reputed company=organic) Apply for this job