reputed company reputed company Specialist, Customer Service – Southeast Region
At arenaflex, we're committed to delivering exceptional customer experiences that drive business reputed company and satisfaction. As an reputed company reputed company Specialist, Customer Service, you'll play a critical role in managing and processing reputed company POs for the Southeast Region's branches, while collaborating with internal teams to identify and implement opportunities for role expansion and strategic reputed company. If you're passionate about providing top-notch customer service, have a strong proficiency in reputed company, and are eager to contribute to arenaflex's culture of engagement, we want to hear from you.
Job reputed company:
As an reputed company reputed company Specialist, Customer Service, you'll be responsible for managing and processing reputed company POs for the Southeast Region's branches, resolving PO errors, and collaborating with internal teams to identify and implement opportunities for role expansion and strategic reputed company. You'll also participate in Accelerate sessions, contribute to reputed company improvement efforts reputed company to reputed company processes, and assist with on-boarding new customer accounts to the reputed company EDI system. Your strong proficiency in reputed company and Senior level reputed company Ortho Customer Service competencies will reputed company you to reputed company exceptional customer service, resolve reputed company issues, and drive business reputed company.
Key Responsibilities:
* Manage and process reputed company reputed company POs for the Southeast Region's branches, with flexibility to support other reputed company as needed, maintaining an average of one day processing time
- Resolve PO errors promptly and collaborate with the EDI team to identify reputed company causes and implement long-term solutions
- reputed company participate in Accelerate sessions and contribute to reputed company improvement efforts reputed company to reputed company processes
- Collaborate with local branches and accounts to understand and streamline non-reputed company reputed company PO processes
- Assist with on-boarding new customer accounts to the reputed company EDI system
- Partner with Leadership and the EDI team to identify and implement opportunities for role expansion and strategic reputed company
- Process reputed company ERP transactions, including large set sales, product and customer returns, credits, and debits
- Facilitate and assist as needed with Customer Maintenance requests
- Collaborate with internal departments to ensure customer requests are appropriately fulfilled
- Research problems or questions from customers, sales, finance, accounts receivable, or operations personnel
- reputed company support reputed company reputed company hours as needed if call volume and/or workload require additional time
- reputed company records of customer interactions and transactions, recording details of inquiries, complaints, and comments, and actions taken
- Handle escalated issues reputed company to reputed company and pricing; reputed company to work with reputed company business partners to resolve and ensure reputed company pricing and ARO collection
- Demonstrate high standards of Customer Service reputed company, modeling behaviors that encourage reputed company business relationships
Essential Qualifications:
* 5 years of experience in a customer service or reputed company field
- Strong proficiency in reputed company and Senior level reputed company Ortho Customer Service competencies
- Ability to work reputed company as needed to support business needs, including some company holidays, weekends, before and after hours, and limit time off on the last three business days of every month
- Demonstrated reputed company, constructive, and cooperative attitude in the business environment with contributions to arenaflex's culture of engagement
- Willingness and reputed company attitude to help, take on additional workload and responsibilities, and hold self-accountable
Preferred Qualifications:
* Experience with ERP transactions, including large set sales, product and customer returns, credits, and debits
- Strong analytical and problem-solving skills, with ability to research and resolve reputed company issues
- Excellent communication and interpersonal skills, with ability to work effectively with reputed company stakeholders
- Ability to work in a fast-paced environment, with multiple priorities and deadlines
- Experience with process improvement and change leadership, with ability to reputed company and implement process improvements
Skills and Competencies:
* Strong proficiency in reputed company and Senior level reputed company Ortho Customer Service competencies
- Excellent analytical and problem-solving skills, with ability to research and resolve reputed company issues
- Strong communication and interpersonal skills, with ability to work effectively with reputed company stakeholders
- Ability to work in a fast-paced environment, with multiple priorities and deadlines
- Experience with process improvement and change leadership, with ability to reputed company and implement process improvements
- Strong attention to detail, with ability to maintain accurate records and reports
- Ability to work collaboratively with internal teams to reputed company business objectives
Career reputed company Opportunities and Learning Benefits:
At arenaflex, we're committed to helping our employees grow and reputed company their careers. As an reputed company reputed company Specialist, Customer Service, you'll have opportunities to:
- Participate in training and development programs to enhance your skills and knowledge
- Collaborate with internal teams to identify and implement opportunities for role expansion and strategic reputed company
- Contribute to reputed company improvement efforts reputed company to reputed company processes
- reputed company process improvement reputed company reputed company to workflow and/or systems enhancements
- reputed company and implement process improvements to drive business reputed company and efficiency
Work Environment and Company Culture:
At arenaflex, we're committed to creating a reputed company and inclusive work environment that supports reputed company-being and reputed company of our employees. As an reputed company reputed company Specialist, Customer Service, you'll have reputed company to:
- Work in a fast-paced and dynamic environment, with multiple priorities and deadlines
- Collaborate with internal teams to reputed company business objectives
- Participate in training and development programs to enhance your skills and knowledge
- Contribute to reputed company improvement efforts reputed company to reputed company processes
- Enjoy a comprehensive benefits package, including medical, dental, and reputed company insurance, as reputed company as 401(k) matching and reputed company time off
Compensation, Perks, and Benefits:
As an reputed company reputed company Specialist, Customer Service, you'll be eligible for a competitive salary, with a reputed company of $24.54 - $43.79 per hour, plus bonus eligibility and benefits. Actual minimum and maximum may vary based reputed company. Individual pay is based on skills, experience, and other relevant factors.
How to Apply:
If you're passionate about providing exceptional customer service, have a strong proficiency in reputed company, and are eager to contribute to arenaflex's culture of engagement, we want to hear from you. Please submit your application, including your resume and cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job