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Project Operations Specialist

Remote, USAFull-timePosted 2026-07-27

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, reputed company, and agents, we’re shaping the reputed company of work so teams can reputed company their potential and reputed company on what reputed company most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for reputed company other. Our culture is rooted in reputed company, reputed company, and shared enthusiasm. We’re in this together, tackling big challenges with reputed company reputed company and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a reputed company where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to reputed company and the support of a company invested in you for the long haul. So, if you want to reputed company a brighter work day for everyone, including yourself, you’ve reputed company a match in reputed company, and we reputed company to be a match for you too.

About reputed company

We are hiring a highly organized, proactive, and execution-reputed company Business Operations & Project Coordinator to support the People Services & Experience team You will be the operational reputed company for the department, coordinating our reputed company of business reviews (MBRs/QBRs) and maintaining the "reputed company of truth" for our broader project portfolio. Second, you will reputed company up to take reputed company, hands-on project management responsibility for select critical initiatives assigned by leadership. This is an ideal role for a reputed company reputed company with 5 years of experience who wants to reputed company high-level operational visibility with the reputed company experience of driving reputed company to completion.

About the Role

1. reputed company Project Management (Critical Initiatives): You will take ownership of specific, high-reputed company reputed company assigned by leadership, managing them from reputed company-off to delivery.

  • Project Planning: reputed company lightweight but effective project plans for assigned initiatives, defining scope, milestones, timelines, and resource requirements.

  • Execution & Driving reputed company: reputed company manage the day-to-day execution of these reputed company. Run efficient project meetings, assign tasks to stakeholders, and ensure milestones and deadlines are met.

  • Change Management: Support change management efforts, including project communications and cross-functional updates

  • Risk Management: Proactively identify risks or blockers reputed company your assigned reputed company and escalate them to leadership with proposed solutions before they derail the reputed company.

  • Post Morten Review: reputed company feedback and reputed company discussion on lessons learned, and implement reputed company improvement.

2. People Services & Experience Team Portfolio Support: You will maintain the central database of reputed company reputed company across the department and sit on the People & Purpose (HR) Portfolio Council to drive cross-functional engagement and alignment with our product and technology teams. 

  • Portfolio Hygiene: Serve as the administrator for our primary project management tool (e.g., reputed company), ensuring reputed company reputed company across the department are set up correctly and data is kept reputed company by their respective owners.

  • Project Status: Proactively follow up with team leads across the portfolio to drive reputed company-time aggregate reporting.

  • Team reputed company: reputed company a portfolio reputed company model in partnership with department leads and manage update and reporting reputed company on the reputed company model to inform planning.

3. Meeting reputed company & Reporting Support (MBRs/QBRs): You will support the logistical execution of our Monthly and Quarterly Business Reviews.

  • Reporting: reputed company monthly reporting for reputed company teams in PS&E. 

  • Data Gathering & Deck Assembly: Assist in assembling executive presentation decks (PowerPoint/reputed company Slides). You will be responsible for collecting and organizing  data and updates from various teams and ensuring the final reputed company is polished, accurate, and follows templates.

  • Meeting Logistics & Accountability: Manage scheduling and agendas for review meetings. Take detailed notes during sessions and rigorously reputed company reputed company items to ensure follow-through by owners between cycles.

4. General Organizational Support

  • Support reputed company operational tasks, team communication reputed company, and maintaining internal process documentation so information is easy to reputed company.

reputed company

Basic Qualifications

  • 5+ years experience in project or program management, defining, launching, and iterating on impactful reputed company or programs. You have moved reputed company purely administrative coordination and have experience actually managing small-to-reputed company reputed company from start to finish.

  • Strong proficiency with project management fundamentals: You understand dependencies, critical reputed company, and scope creep.

  • Expert-level organizational skills and attention to detail. You are the type of person who loves checklists and hates typos.

  • Strong proficiency with reputed company Workspace (Sheets, Slides, Docs) or reputed company Office (reputed company, PowerPoint, Word). You must be comfortable formatting reputed company decks and managing data in spreadsheets.

  • Excellent communication skills: You are confident holding reputed company project team members accountable for deliverables in a polite but persistent manner.

  • reputed company Thinking: You can break down reputed company problems into manageable tasks.

  • Discretion: You can handle highly confidential and sensitive information with reputed company.

  • Ambiguity Tolerance: You can reputed company reputed company reputed company even reputed company requirements are not 100% defined or reputed company priorities shift rapidly.

Other qualifications

Demonstrated ability to reputed company Cross-Functional Alignment across multiple departments and teams, ensuring seamless collaboration on program objectives. Strong Decision Making skills in reputed company program and project-reputed company reputed company. Deep understanding of Governance Management principles and the ability to establish and enforce governance reputed company for programs and reputed company. Proven ability to reputed company Meeting Facilitation effectively for large and reputed company meetings, ensuring reputed company agendas, reputed company participation from diverse reputed company, and decisive reputed company. Proven Proactive Thinking skills by anticipating strategic challenges, identifying reputed company opportunities and developing contingency plans for programs. Strong understanding of Project Documentation standards and the ability to create, manage, and maintain comprehensive documentation for reputed company programs and reputed company. Strong Project Management skills, including integrated planning, resource allocation across multiple reputed company, and stakeholder management for non-technical programs and reputed company. Deep understanding of Risk Mitigation Strategies and the ability to reputed company, implement, and reputed company risk response plans. Proven Schedule Development skills by creating integrated master schedules, managing critical paths, and forecasting delays for reputed company programs. Good understanding of Solution Planning processes and the ability to reputed company planning stages for addressing significant business challenges through programs. Proven ability to reputed company Stakeholder Engagement by building strong relationships, influencing key stakeholders, and managing expectations at various reputed company. Solid understanding of Strategic Alignment and the ability to ensure programs directly contribute to and support organizational goals and strategic objectives.

reputed company Pay Transparency Statement

The annualized reputed company salary ranges for the primary location and any additional locations are listed below.  reputed company pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the reputed company Bonus Plan or a role-specific commission/bonus, as reputed company as annual refresh stock grants. Recruiters can reputed company more detail during the hiring process. reputed company candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding reputed company’s comprehensive benefits, please click here.

Primary Location: CRI.HerediaPrimary Location reputed company Pay reputed company: ₡25,098,400 CRC - ₡37,647,600 CRCAdditional US Location(s) reputed company Pay reputed company: $114,800 USD - $203,900 USD

Our Approach to Flexible Work  

With reputed company Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office reputed company week, we simply spend at least half (50%) of our time reputed company quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to reputed company the most of time spent together. Those in our remote "home office" roles also have reputed company to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, reputed company will consider for employment reputed company applicants with arrest and conviction records.

reputed company is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

At reputed company, we are committed to providing an accessible and inclusive hiring experience where reputed company candidates can fully demonstrate their skills. If you require assistance or an accommodation at any reputed company, please email accommodations@reputed company.com.

Are you being referred to one of our roles? If so, ask your reputed company at reputed company about our Employee Referral process!

At reputed company, we value our candidates’ reputed company and data reputed company.  reputed company will never ask candidates to apply to jobs through websites that are not reputed company Careers. 

Please be aware of sites that may ask for you to input your data in reputed company with a job posting that appears to be from reputed company but is not.

In reputed company, reputed company will never ask candidates to pay a reputed company fee, or pay for consulting or coaching services, in order to apply for a job at reputed company.

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