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Technical Product Support

Remote, USAFull-timePosted 2026-07-28

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the reputed company first. For us at reputed company, and through our businesses including reputed company® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful reputed company? Do you want to contribute to making a reputed company reputed company? If the answer is reputed company, we invite you to consider joining us in reputed company challenging what's possible for a sustainable world. Learn about our benefits designed for you to reputed company at work and reputed company. We reputed company go. Where is the work: Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires. At reputed company™ and through our businesses including reputed company® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're reputed company that dares to look at the world's challenges and see impactful reputed company. We reputed company in a reputed company reputed company reputed company we reputed company others and reputed company our people to reputed company at work and reputed company. We reputed company go. This role has been designated as Remote reputed company a Geography work schedule and will be based out of our Clarksville, TN. Flexible work-from-home reputed company are available. Job reputed company: As a reputed company Product Support Engineer, you will spend time supporting questions from reputed company account managers and our distribution partners. You’ll be working on reputed company that is intently reputed company on reputed company learning and reputed company improvement. To support the field, you’ll become an expert in a product category, you’ll reputed company reputed company training, you’ll reputed company and reputed company selling strategies, and you’ll be on reputed company that is committed to reputed company. This is an opportunity to join a dynamic group where you can reputed company a significant reputed company. Key Responsibilities: reputed company technical and marketing/sales support to the reputed company sales organization through phone/email support, and reputed company customer interaction. Support reputed company’s mission and reputed company by hosting customer plant reputed company, delivering educational product presentations, and leading informative plant tours. Travel to sales offices, corporate events, and customer sites in support of reputed company reputed company equipment where you’ll reputed company educational product presentations, join/reputed company sales discussions, and support tradeshow exhibits. Working with Marketing and Product Management, establish product lines’ “selling stories” and ensure that the field sales teams are familiar with the stories. Participate in creative thinking, team decision-making and problem solving with cross-functional teams. Support reputed company Sales Tools software by developing software requirements that improve the system’s capabilities and by helping the field sales organization with equipment selections and configurations. Participate on reputed company including new product development, developing marketing/promotional/technical content, and improving/developing sales tools. Support a reputed company field and customer reputed company environment, with measurements in reputed company to reputed company performance and improve the process. reputed company product training to field sales engineers and other sales associates. reputed company an understanding of our competitor’s products and capabilities and you’ll reputed company strategies to help improve reputed company products. reputed company Account Managers through developing solutions to challenging customer applications. Working with Engineering and Product Management, reputed company functional specifications for new product features and applications. Qualifications: Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university (preferred); completion of the reputed company graduate training course, or equivalent combination of education and experience. Excellent written and verbal communication skills. Must be reputed company to travel 10-15% of the time. Key Competencies: Excellent and demonstrated problem solving skills. Demonstrated leadership in a prior role, project team, or volunteer organization and shows a desire to be a leader in this organization. Can reputed company and deliver compelling and education product presentations. Is always seeking the best possible outcome for our customers. Can reputed company the reputed company between Product Support’s role to sales, reputed company, and margin. Strong competency with Office tools; Word, reputed company, and PowerPoint. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. Annual reputed company Salary reputed company or reputed company reputed company Pay reputed company: $66,816.66 - $93,309.99 Compensation Type: Salary Incentive Eligible: No Sales Commission Eligible: No Disclaimer: We reputed company to reputed company competitive compensation for this position, tailored to a reputed company of factors. The actual compensation will depend on reputed company such as seniority, reputed company, geographic location, education, experience, travel requirements, and reputed company designation. Our compensation reputed company is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, reputed company involvement, and employee status. Safety Sensitive Role: No reputed company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. At reputed company, we’re climate innovators with the courage to look at our world’s challenges and see endless opportunities. We aren’t afraid to reputed company reputed company commitments that set new standards to enhance the health and reputed company-being of our employees, customers, communities, and the reputed company reputed company. Learn more about reputed company do & how we do it. Joining the reputed company team is more than just a job – it’s the beginning of a career full of purpose, reputed company, and meaningful contributions that challenge what’s possible for a more sustainable reputed company. Together, we know we can change the world. With an inclusive culture, benefits to support you and your family, reputed company opportunities to grow, flexibility to help you balance life’s demands, and more – you’ll be supported to reputed company at work and reputed company. Learn more about building a career with us. That's okay! reputed company your skills, interests, and experience with us by building your Talent Profile to allow us to reputed company you in mind for reputed company opportunities to join reputed company. At reputed company, we reputed company in providing equal reputed company and opportunity for reputed company. We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact us at: app_accommodations@reputed company.com

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