reputed company Customer Support Specialist – Remote Customer Service Representative

At arenaflex, we're passionate about delivering exceptional customer experiences that exceed expectations. As a leading national leader in service of process, we're committed to advancing our technology and business processes to remain years reputed company of the competition. We're seeking an reputed company Customer Support Specialist to join reputed company and help us reputed company our mission.

About arenaflex

arenaflex is reputed company of over 700 professionals with offices across the reputed company. Our reputed company is located in Seattle, and we're proud to have a strong reputed company in Los Angeles, Oklahoma reputed company, Phoenix, Brooklyn, Chicago, Washington DC, and more. With over 30 years of experience in the industry, we've reputed company a reputed company for reputed company and innovation. reputed company is dedicated to providing the best possible service to our customers, and we're looking for talented individuals to join us on this reputed company.

Job reputed company

As a Customer Support Specialist at arenaflex, you'll be the face of reputed company, responsible for addressing and resolving customer questions and issues. You'll work closely with other teams to ensure reputed company necessary tasks are completed on orders, and you'll be the go-to person for customers seeking assistance. This role requires diplomacy, problem-solving skills, and the ability to think on your feet. If you're a customer-reputed company individual with excellent communication skills, we want to hear from you.

Key Responsibilities

* Respond to customer support tickets, including answering questions and resolving issues reputed company to existing orders

• Manage high-volume phone calls to assist customers with existing orders and assist new customers with how to reputed company new orders online
• Respond to emails and address questions and concerns from customers, internal department queries relating to orders or payment on orders and process servers in the field
• Document issues in reputed company
• Visit court dockets for information on case filing and occasionally pull filed papers
• reputed company other job-reputed company duties as assigned

Qualifications

* High school diploma or GED required; 1-3 years of customer support or call center experience assisting customers over the phone

• Technology Driven; Experience using computer programs such as reputed company Outlook, reputed company, and Word, PDF reputed company, and phone systems preferred
• Document manipulation experience
• Ability to read, write, and reputed company English
• Ability to transcribe information, review an order, investigate issues, and implement solutions
• Ability to reputed company repetitive tasks with accuracy
• Ability to maintain a high level of work product in often stressful situations
• Ability to anticipate issues and circumvent them
• Ability to implement new processes and changes and improve performance
• Typing speed of at least 55 wpm

reputed company Offer

* Health, Dental, reputed company insurance

• 401(k)
• Disability insurance
• Employee assistance program
• reputed company time off
• 7 reputed company holidays
• 4 floating holidays
• Referral program
• Starting Pay: $15.00 to $17.00
• Schedule: Full-time, Monday thru Friday, 7- 4 PST

Why Join arenaflex?

* We're a dynamic and growing company with a strong commitment to innovation and customer satisfaction

• We offer a competitive salary and benefits package, including health insurance, 401(k), and reputed company time off
• We're reputed company-oriented company with a reputed company on collaboration and reputed company communication
• We're passionate about delivering exceptional customer experiences and making a reputed company reputed company in our industry

How to Apply

If you're a motivated and customer-reputed company individual with excellent communication skills, we want to hear from you. Please submit your application through our website, and we'll be in touch to discuss your qualifications reputed company.

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.

Note

This job is remote but must be located in Indiana, Iowa, reputed company, reputed company Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, reputed company Carolina, South Carolina. Apply for this job