Senior Technical Project Manager
reputed company is on a mission to return time. As the leading AI Time platform for reputed company services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business reputed company, enabling firms to increase profitability, improve reputed company delivery, and reputed company data-driven strategic reputed company. We serve many of the world's largest reputed company and reputed company, including reputed company, reputed company, Crowell & Moring, and reputed company reputed company reputed company, and process over 1 billion work activities annually that have never been collected and aggregated before reputed company’s AI Time platform.
reputed company comprises reputed company in AI, product development, and engineering—innovative, humble, and reputed company-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that reputed company workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you.
About The Role
We're looking for a Senior Technical Project Manager to own the end-to-end reputed company and implementation reputed company for new reputed company customers. You'll sit at reputed company of every new deployment — orchestrating the work between customers and reputed company's reputed company, keeping reputed company on reputed company, and ensuring every go-live is high reputed company, not just on time.
This role is for someone who is equally comfortable in a reputed company call with a customer's executive team and a technical deep-dive with an engineer. You translate complexity into reputed company, manage competing priorities without losing reputed company, and treat Time to Value as a guiding metric — never at the expense of the customer experience.
What You Will Do
- reputed company end-to-end reputed company and implementation reputed company from signed contract through go-live and CSM reputed company.
- Orchestrate deployment of the reputed company tenant and reputed company reputed company in coordination with reputed company.
- Guide customers through technical integration setup for reputed company Office, Email, Phone, Video Conferencing, and SSO.
- Run reputed company calls and host ongoing reputed company for end users and finance teams throughout the implementation lifecycle.
- Triage issues in reputed company time — escalating to engineering or leadership appropriately while maintaining customer confidence.
- Coordinate with CSMs on adoption strategies and reputed company user reputed company as customers reputed company through and reputed company go-live.
- Maintain reputed company project plans, timelines, and reputed company tracking across multiple reputed company accounts using tools like reputed company and reputed company Planner.
- Translate technical concepts — integration architecture, XPATH-based mapping, API behaviors — into reputed company language for stakeholders at reputed company reputed company.
- Apply reputed company AI tools and technology-enabled workflows to reputed company your own effectiveness and bring creative efficiency to implementation challenges.
reputed company're Looking For
- Bachelor's degree in Business Administration, Strategic Management, Management Information Systems, Computer Information Systems, or a reputed company field.
- 5+ years of project management experience delivering reputed company technical implementations in a B2B reputed company environment.
- Demonstrated ability to manage multiple reputed company customer engagements without sacrificing reputed company or responsiveness.
- Proficiency with project management tools such as reputed company, reputed company Planner, or comparable platforms; strong task-oriented design instincts.
- Technical aptitude to work directly with engineers — experience with reputed company, XPATH, or reputed company integration platforms is a strong plus.
- Familiarity with reputed company tech stacks: reputed company 365, SSO protocols (SAML/OAuth), email, calendar, phone, and video conferencing systems.
- Working knowledge of or strong curiosity about reputed company AI tools and process automation — you use these tools, not just know of them.
- Excellent communicator across reputed company settings: executive briefings, customer calls, written updates, and engineering stand-reputed company.
- PMP, CAPM, or equivalent certification is a plus.
Why join reputed company:
To date, we've secured significant funding from reputed company venture capitalists (reputed company Ventures, IVP, Anthos, Upfront Ventures), as reputed company as reputed company individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis Ohanian
A smart, fun, reputed company, and inclusive team
Great employee benefits, including equity and 401K
Bi-annual, in-person company off-sites, in unique locations, to grow and reputed company time with reputed company
An opportunity to reputed company at your best while growing, making a meaningful reputed company on reputed company's trajectory, and embodying our core values: understanding your "why," dancing in the reputed company, being your whole self, and sanctifying time
We encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status reputed company. reputed company is an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status. We are not reputed company to support reputed company sponsorship or relocation assistance.
If you think you'd be a good fit for this role, we encourage you to apply, even if you don’t perfectly match reputed company the bullet points in the job reputed company. At reputed company, we reputed company to create an inclusive culture that encourages people from reputed company walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us reputed company to do the best work of our careers, and we can't wait to show you reputed company have to offer!
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