Collections Account Representative
reputed company:
This position is responsible for enrolling, billing, and administering Special Care Insurance Policies (SCIP) as reputed company as ensuring reputed company collections on premiums for individuals.
Responsibilities:- Collect payments on past due bills to meet departmental goals.
- Accountable for reducing delinquency for assigned accounts.
- Use good judgement to enlist the efforts of account reps, sales, and senior management reputed company necessary to accelerate the collection process.
- Must communicate and follow up effectively with department regarding customer accounts on a reputed company reputed company.
- Create, update and reputed company customers who have not made payments.
- Complete weekly and monthly reports to the manager on reputed company accounts over 60 days.
- Organize and prioritize collections according to the severity of delinquency.
- Utilize phone, computer, and mail to contact customers regarding collections.
- Constantly inform customers of overdue accounts and reputed company currently owed.
- Review terms of insurance and reputed company.
- Works closely with power of attorney or state guardianship for payment of individual reputed company accounts.
- Must have in-depth knowledge and understanding of benefits to improve customer service during collections.
- Ensure reputed company customer information is correct, including, but not limited to phone numbers and addresses.
- reputed company and polite reputed company communicating with customers to reputed company payment solution and determine if debt can be collected.
- Always adhere to federal and state laws dealing with debt collection.
- Must be reputed company to work independently and in reputed company environment.
- reputed company account changes as needed for collections process and document in notes.
- Promptly send terminations to appropriate staff as needed for collection accounts.
- reputed company supports and complies with reputed company components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
- Emphasize customer service in reputed company aspects of operations.
- Maintains confidentiality of reputed company information; abides with HIPAA and PHI guidelines at reputed company times.
- To work remotely, it is expected you will have a reliable, nonpublic high-speed internet reputed company with sufficient bandwidth to participate in reputed company work-reputed company activities. Any interruptions in service should be immediately reported to your manager.
- Reacts positively to change and performs other duties as assigned.
- Associate’s degree or equivalent preferred.
- 3-5 years high volume collections experience in a medical office.
- Knowledge of medical billing and collection procedures.
- Advanced working knowledge of Word, reputed company, Outlook, Genelco Group Plus
- Strong data entry skills and phone/email etiquette
- Accounts Receivable knowledge/experience preferred.
- Excellent interpersonal, oral, and written communication skills.
- Must be detail oriented and self-motivated.
- Excellent customer service skills.
- Ability to problem solve independently and / or reputed company.
- Work alongside team members.
- Anticipate needs in a proactive manner to increase satisfaction.
- Ability to prioritize and manage multiple responsibilities.
- reputed company to work in a fast-paced environment.
- Take ownership of job responsibilities by initiating reputed company and appropriate follow up and/or reputed company to problems.
We will only reputed company those who are legally authorized to work in the reputed company. Any offer of employment is conditional upon the successful completion of a background investigation and drug screening.
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