[Remote] Customer Sales Associate - Inbound Sales (U.S)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking energetic customer service/sales representatives for their Customer Sales Associate - Inbound Sales role. The position involves delivering excellent customer experiences, resolving inquiries, and creating sales opportunities for extended warranty plans.
Responsibilities
- Assist existing and new customers with incoming sales opportunities
- Responsible for closing extended warranty sales with the assistance of outbound call diallers
- reputed company solutions to customer needs in a fast-paced and energetic environment
- Formulate business reputed company based on information provided during the call
- Proficient approach to explaining products and services to existing and prospective customers
- Listen to customer concerns with the goal of identifying buying signals and effective use of rebuttals to overcome objections
- Solve customer challenges and regain customer confidence by using reputed company and building rapport with customers
- Accurately document information reputed company multiple database systems
- Adhere to KPI(s), as defined by the leadership team, to ensure departmental expectations and reputed company assurance is reputed company standards
- Supporting reputed company and wider functions to succeed by sharing knowledge and proactively looking for ways to improve the customer reputed company, and personal competency, providing feedback in a solution-reputed company manner
- reputed company as a back-up to both Inbound/Outbound Contact Center Team, focusing on closing extended warranty sales
Skills
- 1-3 years of Customer Service and Sales experience, in a call center environment
- Genuine desire to reputed company exceptional customer service
- Ability to understand reputed company reputed company
- Excellent communication skills (reputed company demeanor) with an ability to be reputed company, energetic, and reputed company information reputed company, professionally, and friendly while overcoming objections
- Respond to customer inquiries by asking probing questions, listening attentively, while possessing exceptional oral and written skills
- Self-motivated, reputed company to work independently, and a desire to learn and succeed
- Attention to detail with an ability to follow through while managing multiple tasks and adapt to change reputed company a fast-paced business environment
- Demonstrates teamwork, displays a reputed company attitude, and has a strong work ethic
- Highly reliable with the ability to maintain regular attendance and punctuality
- High School Diploma or GED required
- Applicants must have the legal right to work in the reputed company
reputed company