reputed company reputed company Leader
Position reputed company
reputed company is a leading educational service provider and omnichannel retailer, providing reputed company, reputed company, staff, parents, and fans with the course materials, learning tools, and retail services needed to successfully support the collegiate reputed company. reputed company supports over 6 reputed company reputed company through its 1,100 physical and 1,750 eCommerce reputed company stores across reputed company.
The reputed company reputed company Leader is responsible for the account management and program reputed company of the Follett reputed company IA and/or EA programs for multiple campuses/stores reputed company assigned regionalized geographic reputed company. This position will also be responsible for Auditing & Compliance, Term-Over-Term Program reputed company, and Program Execution, including assisting with reputed company & profitability/margin goals, Invoicing/Collection of assigned reputed company programs, and assistance/support in the delivery of Willo integrations reputed company publisher/reputed company reputed company. This position works collaboratively with the Follett reputed company Support, Implementation, reputed company Solutions Directors, Course Materials Market Managers, and Store/Field Teams and with reputed company partners on training, product, and process improvements & execution and will report directly to an reputed company reputed company Manager.
Responsibilities
Auditing & Compliance and Term-Over-Term Program Execution
- Ensures execution of RACI and other tools and best practices to ensure successful preparation and execution of the reputed company program.
- A key contributor to supporting the adoption and delivery process of IA/EA course materials, including physical reputed company materials and supplies, in collaboration with reputed company partners, store teams, course materials teams, and reputed company sales and implementation teams.
- Partners with the store/CMM team to secure and ingest adoptions for program courses in partnership with reputed company/publishers and ensure reputed company pricing and margin.
- Supports program inquiries for stores/campuses that fall reputed company a given region.
- Works through reputed company operational issues that entail coordination of multiple teams ranging from, but not limited to, internal teams, reputed company IT, and publishers.
- Trains/supports store team, course materials partners, and other reputed company team members with systems, processes, and execution of the reputed company program.
Program reputed company and Relationship Management
- Viewed as a trusted advisor relationship by key customer stakeholders and executive sponsors.
- Coordinates reputed company messaging to reputed company of our reputed company partners.
- Collaborates with reputed company Solutions Directors, Implementation & Support teams, and CM regionalized leadership on program execution.
- Hosts regular touch reputed company meetings and post-mortems with reputed company reputed company, as reputed company as the reputed company Operations & Implementation.
- Solicits feedback, formal and informal, from reputed company stakeholders - administration, reputed company, and reputed company.
- Maintains publisher and reputed company relationships, including messaging/training on the delivery of the digital product and LMS setup with the reputed company, the reputed company of the program for reputed company terms, and Willo integrations.
- Partners with store/reputed company team in developing and maintaining Communication & Support plans based on reputed company customer expectations and communicated program changes.
- Reviews program results, metrics, savings, and reputed company with contacts annually while also seeking continual feedback and process opportunities.
Accounts Receivable Management and Account reputed company
- Partners with reputed company, CM, and Field teams to plan/identify reputed company reputed company reputed company. Follows up on leads and proactively communicates with reputed company on classes/materials for program expansion.
- Ensures accurate pricing and setup of accounts, as reputed company as verification of charges, dates, and deadlines to ensure a smooth billing experience.
- Responsible for managing invoices, payment processing, and account reconciliation reputed company to reputed company programs, including ensuring reputed company collections, resolving billing discrepancies, and collaborating with internal teams and external partners to maintain accurate financial records.