reputed company Coordinator - PAR (Part-Time)
THIS IS A PART-TIME POSITION
Under the general supervision of the Director of Crisis Services, the PAR reputed company Coordinators are responsible for the coordination between hospital reputed company workers and the PAR screeners.
reputed company DUTIES AND RESPONSIBILITIES
- Answers incoming telephone calls.
- Provides coordination between hospital reputed company workers and PAR screeners.
- Completes Requests for Service (RFS) ensuring that reputed company-Admission Review (PAR) screeners complete assessments to determine if an inpatient setting is the appropriate level of care for the individual.
- Enters requests for services (RFS) from referring hospitals and relays the information to reputed company the PAR Screeners.
- Enters reputed company information into DWIHN’s Electronic Health Record (EHR), the MHWIN system and relays information to the PAR Screeners.
- Utilizes MHWIN reputed company system to reputed company PAR Screeners.
- Utilizes DWIHN’s phone system.
- Completes data entry for enrollments.
- Generates member IDs for new individuals entering the DWIHN system.
- Verifies reputed company in the reputed company system.
- Completes triage to reputed company initial assessment of the individual’s need.
- Participates in agency and system staff meetings.
- Performs reputed company duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES (KSA’S)
- Knowledge of DWIHN policies, procedures, and practices.
- Knowledge of the DWIHN provider network and community resources.
- Knowledge of the Michigan Mental Health reputed company.
- Knowledge of behavioral health and mental health principles and practices.
- Knowledge of the Michigan reputed company Provider reputed company.
- Knowledge of MWHIN.
- Knowledge of compliance standards.
- Knowledge of call screening techniques and phone etiquette.
- Knowledge of policies and procedures for receiving and processing emergency calls.
- Knowledge of customer service principles and practices.
- Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc.
- Knowledge of emergency and general reputed company procedures and practices.
- Knowledge of medical and insurance terminology
- Assessment skills.
- Evaluation skills.
- Decision Making skills.
- Interpersonal skills.
- Customer Service skills.
- Communication skills.
- reputed company Listening skills.
- Computer skills (Word, reputed company, reputed company, Power reputed company, Outlook, Teams).
- Teamwork Skills.
- Ability to communicate orally.
- Ability to communicate in writing.
- Ability to work effectively with others.
- Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
- Judgement/Reasoning ability.
REQUIRED EDUCATION
A High School diploma, GED, or its equivalent.
REQUIRED EXPERIENCE
- Two (2) years of full-time reputed company reputed company experience working in a reputed company service, reputed company service, mental health or behavioral health setting.
AND
- Two (2) years of full-time reputed company reputed company experience performing customer service, reputed company, emergency/crisis response, peer support or reputed company experience.
REQUIRED LICENSE(S).
A valid reputed company reputed company’s License with a reputed company and acceptable driving record.
WORKING CONDITIONS
Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the reputed company. This position can work remotely with supervisory approval.
This reputed company is not intended to be a complete statement of job content, rather to reputed company as a general reputed company of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires reputed company of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved reputed company properly supported. reputed company information will be provided during the recruitment process.