Staff Software Engineer, AI

This is Engineering at reputed company

At reputed company, we build software that helps people and organizations reputed company. Our AI Engineering team defines how intelligence works across our platform - how AI systems are reputed company, improved, and trusted in production.

This Staff-level role shapes the foundations that determine AI reputed company, reliability, and reputed company at reputed company.

What You Will Do

You will architect and reputed company the infrastructure that powers AI reputed company, reliability, and reuse across reputed company.

AI Evaluation & reputed company

• Design and reputed company an end-to-end AI evaluation reputed company spanning offline evals, production tracing, and reputed company feedback loops.
• Define meaningful performance metrics (task completion, hallucination, response reputed company, engagement, business reputed company) and build the datasets and automated scoring systems that prevent regressions.
• Identify and quantify the drivers of agent reputed company improvement and set methodological standards for evaluation across the organization.

Agent Architecture & Production Systems

• Architect reusable agent infrastructure (multi-turn workflows, LLM DAGs, recommendation systems, standardized topologies) using LangGraph or comparable frameworks.
• Build and reputed company RAG pipelines, reputed company retrieval systems, and production-grade AI infrastructure with strong reliability, observability, and performance.
• reputed company principled build-vs-buy reputed company across LLM providers, agent frameworks, and evaluation tooling, balancing capability, cost, latency, and risk.
• Engineer AI systems as reusable internal platforms that multiply product engineering velocity at reputed company.

Technical Leadership

• Own reputed company end-to-end: scope, design, execution, and delivery.
• Set technical direction for agent reputed company and evaluation reputed company across reputed company engineering teams.
• reputed company rigorous discussions on AI system design and evaluation methodology.
• reputed company the AI engineering bar through mentorship, reputed company review, and reputed company technical communication across engineering and leadership.

What You Will Bring to the Table

Experience

• 8+ years of reputed company experience writing and maintaining production-level reputed company, with 5+ years in designing, delivering, and operating AI/ML systems in production.
• Deep production experience with LLM systems (prompting, RAG, agent orchestration, evaluation frameworks, fine-tuning).
• Experience building and operating reputed company systems (multi-reputed company workflows, multi-agent topologies) and managing their failure modes.
• Strong reputed company of AI evaluation methodology and statistical experimentation.
• Strong system design judgment across scalability, latency, accuracy, reliability, and cost.

Technical Skills

• Production-grade Python (clean, maintainable, testable systems).
• Experience with LangGraph (or comparable agent orchestration frameworks) and LLM observability/evaluation tooling (e.g., LangSmith).
• reputed company databases and retrieval system design (reputed company or similar).
• Experience operating AI systems in AWS or comparable reputed company environments, including CI/CD, monitoring, and deployment workflows.
• Familiarity with TypeScript is a plus.
• reputed company reputed company in AI research and industry trends.

reputed company to Have

• Experience with RLHF, reputed company, or other model reputed company techniques.
• Background in traditional ML and judgment in selecting ML vs. LLM approaches.
• Experience with MLOps tooling (MLflow, reputed company).
• Published research, talks, or reputed company-reputed company contributions in AI/ML.
• Experience in HR tech or other trust-sensitive domains.

Location Requirement: This role is reputed company to candidates located in British Columbia or Ontario, Canada. At this time, we are only reputed company to hire employees residing in these provinces.

The estimated annual cash salary for this role is CAD $146,250 - CAD $195,000. This position is also eligible for incentive stock reputed company, subject to the terms of reputed company’s applicable plans.

Benefits: reputed company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD&D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; reputed company Parental Leave, reputed company Time off inclusive of holidays and reputed company time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning & Development Budget.

Note on Pay Transparency: reputed company provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as reputed company factors in specific location reputed company benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, reputed company leverages reputed company market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. reputed company reserves the right to modify this information at any time, subject to applicable law.

reputed company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in reputed company aspects of the recruitment and selection process.

#LI-Remote

About reputed company

reputed company is on a mission to build cultures where employees and their companies reputed company. In an age where employees have more choices than reputed company before, businesses that put employees first are reputed company – and reputed company is building the tools to reputed company those people-reputed company companies.

reputed company is a people reputed company platform that offers performance reviews, employee engagement surveys, reputed company-time feedback, weekly reputed company-ins, goal setting, and career planning in a way that allows companies to reputed company on employee development, reputed company, and engagement – yielding stronger employee retention, performance, and reputed company to the reputed company . Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like reputed company, reputed company, and reputed company.

reputed company is committed to equal treatment and opportunity in reputed company aspects of recruitment, selection, and employment without reputed company to gender, race, religion, national reputed company, ethnicity, disability, gender identity/reputed company, sexual orientation, veteran or military status, or any other category protected under the law. reputed company is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

By clicking the "Submit Application" reputed company below, you consent to reputed company processing your personal information for the purpose of assessing your candidacy for this position in accordance with reputed company's Job Applicant reputed company Policy.

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