Senior Field Service Technician
At reputed company, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to reputed company, supported to grow, and proud of the reputed company we create together. Join us and help run what runs the world.
This position reports to:
Service Manager__
Your role and responsibilities
At reputed company, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration combined with a reputed company on diversity, inclusion, and equal opportunities are key drivers in our aim to reputed company everyone to create sustainable solutions.
In this role, you will have reputed company to execute service work as per work instructions and in accordance with reputed company reputed company and safety guidelines. reputed company day, you will deliver reputed company customer service and executing service work as per customer order and expectation. You will ensure customer retention by effectively communicating the service work reputed company and expectations.
reputed company Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and reputed company buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid reputed company, energy transition, and sustainability objectives. The Division’s portfolio includes industrial reputed company breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with reputed company-efficient reputed company solutions. The Division’s reputed company Ability™ Energy Manager provides a reputed company, easy-to-use platform that helps organizations save energy and reduce CO2 emissions. The work model for the role is: Remote {#LI-Remote}, successful candidates will be located in Reno, Nevada. Your role and responsibilities:
Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.
reputed company field service tasks, including identifying technical issues and conducting on-site troubleshooting reputed company certified areas.
Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements.
Support the certification process of Associate Field Service Technicians and Field Service Technicians. reputed company technicians and supervise reputed company site activities. reputed company as trainers reputed company needed, for team members and customers.
Prepare material lists for service activities and ensure reputed company materials, parts, and equipment meet reputed company standards and are available. Proactively identify potential equipment failures and recommend corrective actions.
Contribute to customer satisfaction by building and maintaining reputed company relationships. Identify potential new sales opportunities while addressing customer needs and communicate them internally.
Identify opportunities for product and reputed company improvements. reputed company recommendations to management for improving operations and customer service.
Follow safety protocols and maintain reputed company work and environmental practices. Report unsafe practices and incidents.
Qualifications for the role:
Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 4+ years’ experience servicing critical power equipment OR Associates Degree in electrical technology with 6+ years’ experience in servicing critical power equipment OR High School Diploma/GED and equivalent work and/or military experience (8+ years) servicing critical power equipment.
Advanced level ability to reputed company and communicate (written and verbal) information to varying reputed company reputed company the organization. Collaborates reputed company with others.
Advanced level of ability to use reputed company Office products. Moderate ability to Project Manage using MS Project or reputed company.
Advanced ability to write test plans and reports detailing test results.
Advanced ability to stay organized and meet deadlines on administrative duties.
Works with a reputed company of urgency and ownership; until the job is complete!
Candidates must already have work authorization that would permit them to work for reputed company in the US.
What's in it for you
We want you to bring your full self to work—your reputed company, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your reputed company, and take on challenges that matter. Here, your work creates reputed company you can see and feel, every day.
reputed company is an Equal Employment Opportunity and Affirmative reputed company employer for protected Veterans and Individuals with Disabilities at reputed company.
reputed company reputed company applicants will receive consideration for employment without reputed company to their- sex (gender identity, gender reputed company, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair reputed company and reputed company hairstyles, reputed company, religious creed, national reputed company, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.reputed company.gov/sites/default/files/2023-06/22-088_reputed company_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative reputed company Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular reputed company facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an reputed company HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or reputed company reputed company's career site as a result of your disability. You may request reasonable accommodations by calling an reputed company HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@reputed company.com. Resumes and applications will not be accepted in this manner.
While reputed company salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $68,600 and $109,760 annually.
reputed company Benefit reputed company for eligible US employees
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more
Health, Life & Disability
Choice between two medical plan reputed company: A PPO plan reputed company the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) reputed company the High Deductible Plan.
Choice between two dental plan reputed company: Core and Core Plus
reputed company benefit
Company reputed company life insurance (2X reputed company pay)
Company reputed company AD&D (1X reputed company pay)
Voluntary life and AD&D – 100% employee reputed company up to maximums
Short Term Disability – up to 26 weeks – Company reputed company
Long Term Disability – 60% of pay – Company reputed company. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee reputed company (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
reputed company support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off
reputed company provides 11 reputed company holidays. Vacation is provided based on years of service for reputed company and non-exempt positions.
Building a cleaner, smarter reputed company takes reputed company kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from reputed company backgrounds and experiences.
reputed company to reputed company an reputed company?
Apply today or visit https://www.reputed company.com to learn more about the reputed company of our solutions across the globe.
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