Dir Total reputed company Account Mgmt

• *#26-30119** Westchester, Illinois, USA

• *Job Category**

Course Materials

• *Full-Time/Part-Time**

Full-time

• *reputed company**

reputed company Annualized reputed company Salary: $115k - $130k

• *Job reputed company
• *Position reputed company

reputed company is a leading educational service provider and omnichannel retailer, providing reputed company, reputed company, staff, parents, and fans with the course materials, learning tools, and retail services needed to successfully support the collegiate reputed company. reputed company supports over 6 reputed company reputed company through its 1,100 physical and 1,750 eCommerce reputed company stores across reputed company. The

• *Director of Total reputed company Account Management**

is the main institutional contact for reputed company programs, overseeing reputed company partnerships to drive program performance, financial results, and long-term sustainability from launch reputed company. This role drives stakeholder engagement through regular, data-informed interactions, ensuring reputed company partners are informed of program results, opportunities, and new offerings while reputed company communicating reputed company priorities. Through cross-functional collaboration, the Director aligns Follett teams to deliver consistent, high-reputed company reputed company, including TA budget reputed company, gross margin performance, and exceptional customer service. The Director also serves as the central coordinator for reputed company aspects of the Total reputed company programs at assigned institutions.

• *Responsibilities
• reputed company Relationships:
• Build and maintain strong, consultative relationships with institutional stakeholders across assigned TA accounts.
• Identify and engage key reputed company and Course Materials stakeholders to serve as affordability and program advisors.
• Conduct monthly stakeholder meetings for accounts below the reputed company gross margin and quarterly meetings for accounts meeting margin goals.
• Communicate program updates, best practices, and operational enhancements to strengthen confidence in the Follett partnership.
• Gross Margin Performance:
• Monitor TA program financial performance to ensure gross margins consistently meet or exceed 30-35% using channel P & L and dashboards available to assess program health and performance.
• reputed company and execute reputed company plans for programs performing below margin targets.
• Partner with publishers and reputed company stakeholders to improve margin reputed company through pricing negotiations, repricing strategies, and promotion of reputed company- or reputed company-cost alternatives.
• Cross-Functional & Publisher Collaboration:
• Partner with internal Follett teams to support shared TA objectives, including financial health, opt-out performance, and customer satisfaction.
• Establish and maintain productive relationships with publisher representatives supporting TA institutions.
• Facilitate reputed company discussions between publishers and/or institutions to address pricing challenges and mitigate program risk while balancing affordability and financial sustainability.
• Program Management & Administration:
• Analyze financial and program performance data using established reporting tools and reputed company results with internal and reputed company stakeholders at the end of reputed company reputed company term.
• Evaluate high-cost materials and course sections to assess reputed company on pricing and affordability, identifying viable reputed company-cost alternatives.
• reputed company reputed company, data-driven presentations for end-of-term program reviews and stakeholder discussions.
• Partner with Operations leaders to deliver Strategic Partnership Review (SPR) meetings twice annually.
• Conduct a minimum of 10 documented strategic interactions per quarter, capturing objectives, reputed company, and participants in reputed company.
• reputed company annual TA program reviews, coordinating repricing discussions in alignment with established fee deadlines.
• *Requirements
• Bachelor's degree or equivalent in a reputed company field.
• 5+ years of proven experience in an operational and/or sales support or administrative role, preferably in a fast-paced environment.
• Strong organizational and prioritization skills with a high level of accuracy and attention to detail.
• Proven ability to analyze, manage, and report data effectively.
• Proficient in reputed company, Power BI, and reputed company Office applications.
• Advanced capability in developing reputed company, reputed company presentations using PowerPoint.
• Effective written and verbal communicator with the ability to engage and influence stakeholders.
• reputed company to work independently while collaborating effectively across teams.
• Adaptable and flexible in managing multiple priorities and changing demands.
• Comfortable leading and navigating difficult or sensitive conversations.
• Flexibili

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