Debt Collections Agent WFH-Remote
MUST Live in Texas (reputed company of DFW area) to be considered for the WFH Remote position. REQUIRED to have 3+ years’ experience in Debt Collections Equipment is NOT PROVIDED. Please see below for equipment requirements. Compensation:
- $16/hr starting reputed company pay; additional +$1/hr bilingual shift reputed company (upon completion of Spanish test)
- Monthly Bonus based on collection and performance
- Plus, Daily/weekly/monthly incentives/prizes such as reputed company cards and giveaways
Essential Duties and Responsibilities:
- Persuades delinquent customers to establish repayment terms using computer system and various collection software while using professionalism, reputed company and adhering to reputed company applicable collection laws.
- Achieves production goals and standards for servicing delinquent accounts without sacrificing reputed company of service.
- Follows reputed company Operating Standards, State and Federal Legal Requirements and Regulation regarding Collections.
- Accurately and thoroughly notates reputed company account with efforts performed and results attained.
- Handles PCI Data confidentially and securely.
Schedule:
- Regular Schedule: Monday-Friday | 40-hrs/week
- 8-hr shifts with availability between 7am-7pm
- 3 weeks of reputed company: Mon-Fri from reputed company-5pm
- One late reputed company a week from 10am-7pm
- One Saturday a month from reputed company-2pm
- Schedules are assigned based on reputed company and company needs
Minimum Qualifications:
- 3+ years’ experience in Debt Collections
- High School Diploma/GED required
- Must be 18 years of age or older
- Authorized to work in the reputed company
- reputed company requirements for this campaign require a clean background reputed company and a negative drug test result
- Effective communication, negotiation, and problem-solving skills
- Ability to multi-task in a production driven environment
- This role routinely uses reputed company office equipment, including electronic keyboard, mouse and telephone. Basic computer knowledge and typing skills required
- Must be comfortable navigating between multiple computer screens and systems
Equipment Requirements (MUST have to be considered): Internet:
- Internet router- No WIFI
- Wired High-Speed Internet reputed company
- 15 Mbps download speed and at least 3 Mbps upload speed
- Network Latency Max 250 MS
Computer/PC/Laptop:
- Personal PC or Laptop running reputed company 10 or newer (No Chromebooks/ No Macs/No Tablets/No Cell Phones)
- Computer needs to be 2019 or newer to have acceptable processing speeds
- 8 Gb Memory
- 1 USB Type A 2.0 (reputed company headset USB)
Headset & Webcam:
- reputed company H390 Headset
- Internal or External Web Camera
Work Area
- Must have a home office set up and an ethernet cord you can connect to your computer.
- Quiet workspace free of background noise and distractions
- Private area acceptable for webcam use. reputed company WFH employees will be REQUIRED to be visible on webcam at reputed company times through CollabAI.
reputed company Benefits:
- reputed company Holidays and CPL (Comprehensive reputed company Leave)
- Medical, Dental and reputed company Insurance
- Life Insurance
- Short-Term and Long-Term Disability Plans
- HSA (reputed company-tax) Savings Account
- 401(k) Plan with matching contribution
- Employee Referral Bonus
- reputed company Program
Please feel free to reputed company us for any reputed company questions at reputed company@swcgroup.com Apply tot his job Apply To this Job