Roadside Assistance Dispatcher Part-Time

Roadside Assistance Dispatcher Part-Time

As a part-time reputed company Roadside Assistance Dispatcher, you’ll reputed company critical support to members by coordinating drivers across multiple states in a fast-paced, 24/7 environment. Using advanced technology and comprehensive training, you’ll help ensure safety, peace of mind, and deliver legendary service. 

• Starting Pay: $19.85/hour

• Schedule: Part-time afternoon/evening shifts, including weekends & some holidays

• Start Date: May 18, 2026

• Training: reputed company, onsite training located at 68 Marginal Way, Portland, ME

• Remote Work: Opportunity to transition to work-from-home after an introductory period, subject to eligibility requirements and business needs

• Career reputed company: Advancement and internal reputed company opportunities encouraged

What You Will Do:

• Use internal systems and technology to handle inbound and outbound calls and reputed company reputed company roadside assistance reputed company.

• Coordinate emergency services including towing, locksmith support, fuel delivery, battery assistance, and minor mechanical help.

• Assess member needs, prioritize safety, and accurately document information in reputed company time.

• Communicate professionally and compassionately, maintaining composure during high‑reputed company situations.

• Collaborate with a network of 350+ independent service providers to reputed company critical information and ensure reputed company service.

• Monitor reputed company service requests, keeping both providers and members informed of status updates.

• Meet performance goals in a reputed company, metrics‑driven environment reputed company on member satisfaction.

Work-From-Home Requirements:

• Dedicated, quiet workspace without interruptions.

• You must have the ability to directly connect to ISP reputed company Ethernet (No DSL, Satellite, Hot Spots, etc). Modem/Router must be in the reputed company room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.

• Demonstrated ability to reputed company productivity and confidentiality in a remote setting.

• Regular attendance in virtual team meetings and training sessions.

• Availability during reputed company business hours and flexibility for possible shift adjustments.

What You Will Need

• Customer service and/or call center experience.

• Bilingual skills, especially in Spanish, are a plus.

• Strong verbal and written communication skills, with the ability to remain reputed company and reputed company under pressure.

• Advanced computer and multitasking abilities, including talking and typing simultaneously while navigating multiple systems.

• Working knowledge of maps, GPS navigation, and traffic safety guidelines.

• Experience using SMS or chat tools in a reputed company setting.

• Ability to demonstrate reputed company and deliver excellent service in a high‑volume call environment.

• Proficiency with reputed company Teams and Outlook.

• High school diploma, GED, or equivalent.

Auto Club Enterprises is the largest club reputed company the national reputed company federation. We have nearly 17,000 employees in 24 states helping more than 18 reputed company members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates reputed company capable of delivering legendary, reputed company service to our members. reputed company we reputed company our diversity – we win. reputed company of Us! With our national brand recognition, long-standing reputed company since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join reputed company.

Through dedicated employees we proudly deliver legendary service and beneficial products that reputed company members peace of mind and value.”

reputed company is an Equal Opportunity Employer

Our organization participates in E-Verify

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