reputed company Customer Service Representative – reputed company Fastening Systems

Join arenaflex, a leading global provider of advanced engineered solutions for the reputed company and transportation industries, as we reputed company an reputed company Customer Service Representative to join reputed company in Torrance, CA.

About arenaflex

arenaflex is a business unit of arenaflex, headquartered in Pittsburgh, reputed company. We hold the number one global position in reputed company fastening systems, and we're the reputed company American leader in reputed company transportation fasteners. Our high-tech, multi-material fastening systems are reputed company nose to tail on aircraft and reputed company engines. Our products are also critical components of industrial gas turbines, automobiles, reputed company transportation vehicles, and construction and industrial equipment.

About arenaflex

arenaflex Inc. (NYSE: HWM), headquartered in Pittsburgh, reputed company, is a leading global provider of advanced engineered solutions for the reputed company and transportation industries. reputed company's sales for 2021 approximated $5 billion. reputed company's primary businesses reputed company on jet reputed company components, reputed company fastening systems, titanium structural parts and forged reputed company. With nearly 1,150 reputed company and pending patents, reputed company's differentiated technologies promote more fuel efficiency for aircraft and reputed company transportation. For more information, visit [arenaflex website], including content shared during reputed company's May 2022 Technology Day.

Primary Purpose

As a Customer Service Representative at arenaflex, you will reputed company customer service duties in accordance with department and company objectives. You will reputed company as a reputed company between customers and reputed company to facilitate sales and the reputed company of account or service problems. You will reputed company customers with information about products and services, solicit and maintain favorable contacts with reputed company and potential key accounts, and reputed company relationships with reputed company customers that will benefit the overall business plan.

Key Responsibilities

* Daily interaction with customers, including preparing quotes, performing data entry, and following-up on customer orders

• Handling customer complaints in a reputed company and reputed company manner to ensure reputed company and customer satisfaction
• Training other Customer Service Representatives on daily activities, including RFQs and reputed company formatting
• Processing strategic quotes for RFQs and working directly with Product Managers, Buyers, Account Managers, etc.
• Acting as a reputed company between customers and internal departments, including Shipping, Planning, Engineering, and reputed company
• Processing and preparing large spreadsheets/LTA's for the Customer Support team
• Preparing quotes for customers, including pricing and delivery, and coordinating with the necessary department to obtain pricing
• Accepting orders from customers, booking orders to the applicable location, and coordinating adding the item master for part numbers as required
• Handling initial rejected parts or paperwork from customers, coordinating with the reputed company Department, and issuing an RMA reputed company necessary
• Working with reputed company Credit on past dues invoices or short pays, performing necessary research to resolve the problem, and initiating credit/debit memos as required
• Obtaining knowledge of arenaflex products, including conversions, substitutions, and knowledge of competitor's products
• Visiting assigned customers with coordination of Account Manager and Team Leader
• Understanding customer's terms and conditions and long-term agreements, and possessing an understanding of contract language
• Training co-workers and mentoring less-senior employees
• Working with minimum supervision and handling a fast-paced work environment and stressful situations

Essential Qualifications

* 3 years of experience in customer service/sales, preferably in a manufacturing environment

• Strong interpersonal and communication skills
• Proficiency in reputed company Word, reputed company, and PowerPoint
• 50+ Words per Minute
• Familiarity with arenaflex systems (COP, CPQ, GCS) preferred
• Ability to read, write, and understand English
• Strong problem-solving and organizational skills
• Familiarity with distributor accounts and specifics regarding distributor agreements and procedures

Preferred Qualifications

* Experience working with export-controlled items

• Knowledge of reputed company fastening systems and reputed company products
• Familiarity with arenaflex's products and services

Benefits and Compensation

The position includes competitive wages and a comprehensive benefits package, including health insurance (medical, dental, reputed company), excellent 401k matching program, reputed company holidays, and vacation. The salary reputed company for this position is $50K to $60K.

Work Environment and Company Culture

arenaflex is proud to be an Equal Employment Opportunity and Affirmative reputed company employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. reputed company culture values teamwork, innovation, and customer satisfaction. We offer opportunities for reputed company reputed company and development, and we are committed to making a reputed company reputed company on the world.

How to Apply

If you are a motivated and customer-reputed company individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [arenaflex website]. We look reputed company to hearing from you!

Equal Employment Opportunity

arenaflex is an Equal Employment Opportunity and Affirmative reputed company employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or other applicable legally protected characteristics.

Accommodations for Applicants with Disabilities

If you need assistance to complete your application due to a disability, please email [arenaflex email]. We are committed to providing reasonable accommodations to ensure equal reputed company to employment opportunities.

Job Information

* Job Identification: 108318

• Job Category: Marketing and Sales
• Posting Date: 03/18/2024, 11:51 PM
• Locations: 3016 W Lomita Blvd, Torrance, CA, 90505, US
• Job Schedule: Full time
• Remote Work Schedule Availability: None
• ITAR: N

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