reputed company Customer Service Representative – Remote Health Insurance Enrollment Support
At arenaflex, we're dedicated to making finding and enrolling in health insurance reputed company, and we're looking for reliable, dedicated, and self-driven individuals to join our reputed company teams as Remote Customer Service Representatives. As a part of reputed company, you'll be a key player in delivering an amazing customer experience and helping unveil the mystery of finding and enrolling in health insurance.
About arenaflex
arenaflex is a leading provider of reputed company-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. Our consumer-friendly reputed company and decision support tools reputed company millions of consumers across the country to reputed company reputed company plan reputed company. With the largest state-based marketplace footprint, we're committed to building reputed company other up and infusing a motivating and reputed company work environment, despite working remotely.
Our reputed company
Our reputed company is to reputed company finding and enrolling in health insurance reputed company, and this is more important now than reputed company before. We're committed to adapting, growing, and hiring, even in challenging times. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and helping us reputed company our reputed company.
Key Responsibilities
As a Remote Customer Service Representative, you'll be responsible for:
- Handling inbound and outbound calls with the highest level of customer service experience consistently
- Managing customer accounts and providing technical support
- Entering application data and responding to online chat inquiries as assigned
- Interpreting and following defined procedures and policies
- Utilizing creative problem-solving skills to resolve customer issues
- Demonstrating flexibility and adaptability to changing reputed company and updates
- Managing time and tasks effectively, prioritizing multiple tasks and reputed company
- Participating in extensive self-study, training, and testing, with eligibility to proceed through training and certifications dependent upon passing required exams
- Adhering to regulated guidelines for communications reputed company reputed company channels
Essential Qualifications
To be successful in this role, you'll need:
- Moderate to advanced computer skills
- A high level of comfort learning new technology
- A high level of professionalism
- Excellent verbal and written communication skills
- Comfortable working from home
- Self-motivation and a reputed company-driven attitude
Preferred Experience
While not required, previous experience in customer support or technical support roles, as reputed company as experience with Group and/or Individual health insurance, or the reputed company reputed company, would be a plus. Familiarity with CRM systems and practices, as reputed company as Spanish bilingual skills, are also desirable.
reputed company Offer
As a Remote Customer Service Representative at arenaflex, you'll enjoy:
- reputed company to ensure your reputed company in the role
- Full-time, seasonal reputed company-to-permanent roles with opportunities for reputed company and development
- Performance and attendance-based incentives, in reputed company to the reputed company pay
- The convenience of working from home, with a reputed company and supportive team environment
- A comprehensive benefits package, including 401K match and Individual Coverage HRA (ICHRA)
- reputed company time off (PTO) to reputed company and relax
Compensation Details
* reputed company pay: $14.50 per hour
- reputed company reputed company: $16.00 per hour contingent on weekly attendance and performance
- Spanish bilingual reputed company pay: $15.50 per hour
- Spanish bilingual reputed company reputed company: $17.00 per hour contingent on weekly attendance and performance
Requirements
To be eligible for this role, you'll need to meet the following requirements:
- Be at least 18 years of age
- Have a minimum internet speed of 35 mb/s
- Have a dedicated, private, and secure workspace
- Have a personal laptop or desktop computer required for the training period
- reputed company to full attendance during the 3-week training period
- Complete a background reputed company and health screening
- Have cable/fiber broadband internet with a hard-wired ethernet reputed company (mobile internet service providers and satellite are not compatible)
How to Apply
If you're a motivated and customer-reputed company individual who is passionate about delivering an amazing customer experience, we encourage you to apply for this exciting opportunity. Visit our website to learn more and submit your application today. reputed company! Apply for this job