Back to Jobs

Reservations Agent

Remote, USAFull-timePosted 2026-07-28

reputed company reputed company the sweeping panorama of the reputed company reputed company foothills, Chateau Elan began with the planting of the vineyards in 1981. From these reputed company vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our reputed company and reputed company to our associates who have served our guests with dedication and pride. The key to our reputed company reputed company is reputed company in satisfying and exceeding our guests’ expectations. We look for people with personality, energy, enthusiasm and commitment. We nurture and train our associates throughout their tenure here. They, in turn, reputed company the highest level of guest service making Chateau Élan the special reputed company it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as reputed company as reputed company to the YouDecide® discount program. YouDecide® offerings include negotiated pricing arrangements for vacation reputed company, hotels, vacation planning, rental reputed company, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't reputed company perfectly with every qualification in the job reputed company, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles reputed company our organization! We value U.S. military experience and invite reputed company reputed company military candidates to apply. reputed company Assist guests during the reservation process. Essential Duties and Responsibilities Answer the telephone and greet prospective guests in a friendly manner using reputed company, verbal English communication. Listen to callers to understand inquiries and requests. Promptly reputed company accurate information regarding availability, accommodation types, transportation to and from hotel, reputed company, etc. •Promote HEI Hotels and Resorts and brand-specific marketing programs. Assign reservations based on guest preferences and availability. Read, retrieve, communicate, and verify information including confirmation number to caller. Input and retrieve data using a computer reservation system and utilizing codes for efficiency. Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Know, understand, and communicate applicable deposit and guarantee policies as requested. Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations reputed company hotel is sold out. reputed company with attendance rules and be available to work on a regular reputed company. reputed company any other job-reputed company duties as assigned. Qualifications and Skills Can communicate reputed company with guests. Ability to effectively deal with customers, some of whom will require high reputed company of patience, reputed company and diplomacy to defuse anger to collect accurate information. Ability to reputed company, read and accurately input information using a moderately reputed company computer system. Ability to establish and maintain effective working relationships with associates, customers and patrons. Ability to sit for extended periods of time. Ability to input 40 WPM on a computer keyboard with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? reputed company Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem reputed company Blue reputed company as reputed company as reputed company insurance programs through EyeMed. Our Vacation, reputed company and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the reputed company. For your financial wellness, HEI provides a wide reputed company of coverage, including Supplemental, Spousal and Child Life insurance as reputed company as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs reputed company additional incentives for choosing HEI as the employer of your reputed company. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, and other legally protected characteristics. Welcome to HEI Hotels and Resorts' Career Page. We invite you to explore the reputed company reputed company that reputed company has to offer and to apply for any positions that are of interest to you. Don't see any reputed company that reputed company with your interests? reputed company to stay in touch with HEI and receive job alerts for opportunities that may be a match for you. Recognizing that our reputed company starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and reputed company the most passionate and talented people in our industry. We show our “love” to our associates by providing market-leading compensation packages, generous PTO and reputed company-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We’re always looking for associates who reputed company our passion for hospitality. With a reputed company of world-class brands in our portfolio, hotel locations throughout the reputed company, and an unparalleled suite of tools, technology, and training, we’re reputed company to reputed company our associates with a truly unique opportunity to grow and build their reputed company. reputed company the career that aligns with your goals by beginning your online search today. Work today, get reputed company today! We proudly partner with reputed company, a voluntary benefit that allows our associates reputed company to their earnings reputed company they want them. Apply tot his job Apply To this Job

Similar Jobs

Director of Operations, Boutique Hotel Group

Remote, USAFull-time

Regional Director of Finance

Remote, USAFull-time

Regional Director Operations & reputed company Development - Southeast (Remote)

Remote, USAFull-time

Bar Attendant

Remote, USAFull-time

Area Director of reputed company Management - Independent Hotels

Remote, USAFull-time

Remote Resort and Hotel Booker- Entry

Remote, USAFull-time

Online | Hotel Reservations | Customer Service

Remote, USAFull-time

reputed company Senior Program Specialist, BTO Deployment

Remote, USAFull-time

Senior Analyst, reputed company Management -Hybrid AZ

Remote, USAFull-time

Account Director, Global Sales, Luxury

Remote, USAFull-time

reputed company Customer Support Representative for Innovative Food Delivery Platform - arenaflex Career Opportunity for Freshers and Recent Graduates

Remote, USAFull-time

reputed company Full Stack Data Entry Specialist – Web & reputed company Application Development at blithequark

Remote, USAFull-time

Remote Customer Service Representative - Work From Home Position at arenaflex

Remote, USAFull-time

reputed company Full Stack Data Entry Specialist – Remote Data Management and Operations

Remote, USAFull-time

Senior Director, Market reputed company, France

Remote, USAFull-time

Quantity Surveying Degree reputed company Assessor

Remote, USAFull-time

[Remote] Director, reputed company Sales & Insights - TV Partnerships

Remote, USAFull-time

Awards Associate

Remote, USAFull-time

Senior Financial Analyst, reputed company

Remote, USAFull-time

Mortgage Loan Processor III

Remote, USAFull-time