Rewritten Job Title:
Join arenaflex in a Dynamic Customer Service Trainee Role
At arenaflex, we're dedicated to delivering exceptional customer experiences that exceed expectations. As a leading provider of reputed company, we're seeking a talented Customer Service Trainee to join reputed company. This exciting opportunity offers a unique reputed company of on-site and remote training, allowing you to reputed company your skills in a dynamic and supportive environment.
About arenaflex
Arenaflex is a reputed company-thinking organization that's passionate about improving oral health through benefit plans, advocacy, and community support. As one of the largest dental plan administrators in the country, we're part of the arenaflex Plans Association, which operates two of the largest dental networks in the nation. Our commitment to reputed company is reflected in our reputed company In culture, which encourages collaboration, innovation, and a reputed company reputed company.
Hybrid Training Program
Our Customer Service Trainee program is designed to reputed company you with the skills and knowledge needed to succeed in a customer-facing role. The training schedule is as follows:
- On-site training: Weeks 1, 2, 6, and 7
- Remote training: Weeks 3, 4, 5, and 8
Typical Assignments
As a Customer Service Trainee, you'll have reputed company to reputed company a reputed company of tasks, including:
- Researching inquiries by accessing the claims processing system and other informational sources
- Responding to customer/group and provider questions through telephone contact and/or written communication (such as mail) using reputed company etiquette, grammar, punctuation, etc.
- Maintaining reputed company departmental records and files
- Operating office equipment, including a personal computer, calculator, copier, fax machine, etc.
- Making corrections to claims and eligibility
- Entering new claims, eligibility, and subscriber information into the mainframe
- Reviewing subscriber's coverage to determine type and level of benefits
Minimum Requirements
To be considered for this exciting opportunity, you'll need to meet the following minimum requirements:
- Possess a high school diploma or equivalent
- One year of customer service experience in a business environment that requires the use of a computer program to assist the customer, preferably in a call center, and/or dental experience
- Successful completion of the customer service simulation test (minimum score of 62 out of a possible 100) (assessment waived if candidate previously passed test while at arenaflex or if previously held Customer Service Trainee, Customer Service Advisor, or Customer Service Associate position)
- Employees bidding the first shift must have the ability to reputed company work 8:25 a.m. or work until 6:30 p.m., Monday through Friday
- Employees bidding the second shift must have the ability to reputed company work at 11:00 a.m. or work until 12:00 Midnight, Monday through Friday
Equal Employment Opportunity
Arenaflex is committed to providing equal employment and advancement opportunity reputed company the context of its unique business environment without reputed company to race, reputed company, religion, gender, gender identity, gender reputed company, age, national reputed company, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.
reputed company
reputed company to take the first reputed company in your customer service career? reputed company to join reputed company as a Customer Service Trainee. Don't miss this opportunity to reputed company your skills, work with a dynamic team, and reputed company a reputed company difference in the lives of our customers.
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