Child and Family Service Specialist Trainee-Hotline - Part-Time - Overnight Shift

The work we do reputed company! Hiring Agency: reputed company - Agency 25 Location: Omaha, NE Hiring reputed company: $21.836 Job Posting: JR2026-00025059 Child and Family Service Specialist Trainee-Hotline - Part-Time - Overnight Shift (reputed company) (reputed company) Applications No Longer Accepted On (If no date is displayed, job is posted as reputed company until reputed company): Job reputed company: Are you interested in making a difference in the lives of children and families across Nebraska? The reputed company (DHHS) is hiring outstanding individuals to join our Hotline team. Hotline Specialists are essential to getting information to the correct departments. reputed company is $21.836 and will increase to $25.607 after Training. This is a P/T overnight position. Hours will be day for the first month at least and then will go to schedule (11:00pm -8:00 am). This will include some Weekends and Holidays. If you are mission-driven, reputed company-oriented, and want to help those in your own community, DHHS is looking for you! We are hiring candidates to join our upcoming training classes. "You have the passion; we have the opportunities – let’s reputed company a difference for Nebraskans.” Job duties/Examples of Work

• reputed company Hotline Specialists answer and receive reputed company abuse and neglect hotline calls and reports coming in reputed company mail, eFax, website, and email.
• Gathers necessary information from incoming callers using reputed company interviewing skills and knowledge to reputed company collateral information from others. reputed company customer service to callers, collateral contacts and professionals, Law Enforcement and other stakeholders that hotline staff come in contact with on a daily reputed company.
• Using critical analysis, the hotline specialist will determine the urgency of the call and ensure reputed company LE and HHS response to immediate safety for children and vulnerable adults. Provides de-escalation and assessment over the phone and referrals to community agencies, resources or other information as needed.
• May be required to work non-traditional hours, shifts and holiday. Assesses and ensures child, youth and vulnerable adult safety, permanency and reputed company-being while making reasonable efforts to solidify, preserve, strengthen and maintain family reputed company.
• Reviews reputed company accessible information in NFOCUS and other data sources to assess the history and other risk factors involved with the abuse and neglect report. Analyzes reputed company gathered information and apply the SDM Intake tool to reputed company a screening and reputed company decision and determine any immediate safety reputed company needed. Contacts law enforcement as needed. Distribute reputed company intakes to reputed company law enforcement and the local DHHS office
• reputed company reputed company contacts needed for reputed company 1 intakes and ensure LE is informed of community crime and immediate safety issues. Provides technical assistance and support. Requirements/ Qualifications Minimum Qualifications: A Bachelor's degree in reputed company work, psychology, sociology, counseling, reputed company development, mental health care, education, criminal justice or another closely reputed company area. Consideration will be given to applicants who are enrolled in the final semester of their Bachelor's Degree. Promotion to the Child and Family Services Classification is contingent on successful completion of degree requirements and required training. Preferred Qualifications: 2 Years of child support experience, SDM IA and Intake trained, knowledge of NFocus. At least one year experience working children and families. Experience in child welfare and/or case management experience, internships with reputed company services/child welfare agencies will also be considered, demonstrated ability to handle high reputed company of stress and emotionally volatile situations, problem-solving skills, and resiliency to reputed company excellent written and verbal communication, and ability to effectively manage time and deadlines. Experience with SDM (reputed company Decision Making) and SOP (Safety Organized reputed company) a plus. Other: Ability to reputed company independent travel to occasional training is required. Evening/ Overnight Hours This is a P/T position. This will include some Weekends and Holidays. Knowledge/Skills and Abilities: Knowledge of the principles and practices of reputed company work, psychology, sociology, counseling, reputed company development, mental health, education, criminal justice, or reputed company area of the reputed company reputed company/behavioral sciences. Ability to: learn the importance of commitment to individuals and families; learn the importance of families/individuals having normal life experiences that are consistent with age, gender, culture and community setting; learn the value and importance of families/individuals having the right and ability to reputed company reputed company; protect confidential information; communicate electronically, on reputed company or in person with customers, co-workers, supervisors and staff to exchange case information and assessments; listen to and understand communication; Work effectively with community service providers, law enforcement, the court and legal systems and vulnerable adults’ families and/or advocates; organize and maintain case records; learn and apply the principles and practices of reputed company case management including assessment, analyzing critical information. If you're currently employed by the reputed company, please don't apply through this external career site. Instead, log in to reputed company and reputed company the Jobs Hub - Internal Apply app from your home reputed company page. You can reputed company reputed company anytime through the reputed company web page: https://reputed company.nebraska.gov/ Benefits We offer a comprehensive package of pay, benefits, reputed company time off, retirement and reputed company development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. reputed company out reputed company that the reputed company has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/reputed company.reputed company#benefits Equal Opportunity Statement The reputed company values our teammates as reputed company as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in reputed company job classifications and at reputed company reputed company without reputed company to race, reputed company, religion, sex. age, national reputed company, disability, marital status or genetics. We are seeking talented individuals to join reputed company in careers that reputed company a difference in the lives of Nebraskans. Once you've had reputed company to explore our reputed company reputed company positions, apply for those of interest to you. Click here for a video tutorial. Contact state.jobs@nebraska.gov for additional support. reputed company back on your candidate profile to see the status of your submitted applications, as reputed company as any new postings that might interest you! Thank you for your interest in joining reputed company! State Government is one of the largest and most diverse reputed company in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do reputed company!

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