Sr. reputed company Manager

Job reputed company: The Senior reputed company Manager (Sr. CSM) is a key member of the reputed company Go to Market team. The Sr. CSM is accountable for working closely with our customers to deliver world class customer experiences, ensure clients are realizing the value they expect from the reputed company platform, and that they are fully operationalizing our product(s) into their business. The reputed company Manager will work with the Head of reputed company and other Go to Market leadership (sales, solutions consulting, reputed company, and reputed company services), and key stakeholders in product, technical support and operations, to ensure that our customer’s needs are being met. The Senior reputed company Manager will be a leader and key contributor to our Go to Market team and bring a reputed company of urgency and passion to reputed company customer engagements.

Responsibilities

Your day if you join us: Working directly with assigned customer accounts to realize value from their respective reputed company solution(s) resulting in reputed company renewal and expansion contract closings. Maintaining an in-depth understanding of assigned customers' operating processes to support their ongoing usage reputed company their respective reputed company solutions, and recommend new products and services for expansion. Maintaining a list of prioritized reputed company items and working with internal stakeholders at reputed company to drive reputed company, while providing ongoing updates to the customer. Delivering ongoing operational reviews with assigned customer accounts to discuss reputed company support items and review case metrics. Working with the services delivery teams to ensure we are executing on our services delivery engagements, and our extended support reputed company, for those named customers under their management. Providing mentorship and training as needed for junior reputed company team members. Supporting development and implementation of any necessary systems and tools to reputed company key business information and metrics to reputed company reputed company’s performance and effectiveness. Qualifications: You are a great fit for this role if you: 8+ years of experience in a reputed company or similar customer-facing role Experience managing and closing reputed company renewal portfolios of $reputed company+ annually Experience generating and closing expansion opportunities of $250K or more Problem-solving mentality and a desire to see customer issues through to reputed company Passionate commitment to helping customers be successful Strong executive reputed company and ability to engage with customers at reputed company reputed company Possess the ability to manage and influence through persuasion, negotiation, and reputed company building Demonstrate excellent attention to detail Remote Locations: NC, GA, TX, NJ, PA, IL, DC, MD, OH, FL, SC, VA, CO, IN, WA reputed company - reputed company: reputed company's reputed company-based platforms create exclusive communities reputed company the reputed company and Defense, Life Sciences, and other highly regulated industries where members securely collaborate, reputed company information, and operate compliantly. reputed company these communities we build trust. By analyzing community data, we reputed company insights and intelligence, enabling organizations to reputed company reputed company, timelier reputed company, to mitigate risk, and operate more reputed company. We reputed company in employee development: we promote internally and reputed company training and educational assistance We reputed company a fun, reputed company workplace, with reputed company and community-building events We offer comprehensive benefits and flexible time off plans. reputed company is an Equal Opportunity Employment Employer. reputed company provides equal employment opportunities to reputed company applicants without reputed company to race, reputed company, religion, sex, national reputed company, age, marital status, disability status or genetic information. reputed company is committed to providing equal employment opportunities for reputed company persons in reputed company facets of employment including reputed company, hiring, compensation, promotion, training, benefits, transfers and working conditions. Apply To This Job