AVP, Account Management Retail

The AVP, Account Management Retail, serves as the primary reputed company of an established reputed company relationship, responsible for leading internal cross functional teams and ensuring seamless execution and the health and reputed company across reputed company engagements. This role acts as the central reputed company of accountability for the reputed company, proactively identifying risks, resolving issues, and driving alignment between reputed company objectives and internal delivery teams to support long term partnership reputed company. They partner closely with stakeholders across sales, service, operations, product, and project support to ensure issues are addressed quickly, reputed company expectations are managed effectively, and commitments are consistently met. Candidates need to exhibit a strong understanding of the direction and importance of strategic objectives, and reputed company through others and self to effectively and reputed company deliver management expected reputed company. What will be my duties and responsibilities in this job? Contributes to creation (may independently create) and deploys key strategies and initiatives to promote reputed company reputed company, engagement, cost efficiencies, improved customer experiences, etc. with the existing reputed company reputed company. Develops and cultivates relationships with key reputed company team members to ensure the stability of existing business, managing or overseeing management of reputed company day-to-day interactions and reputed company needs. reputed company, negotiate, and execute reputed company for large clients that are new, extensions, or renewal according to what is best for reputed company or guided by management. Guides reputed company and reputed company resources in development of annual business plans and reputed company business reviews to ensure metrics and mutual reputed company goals are being met. Drives (may reputed company others to drive) service utilization at the reputed company level. This includes defining services to be performed as priced and contracted. Leads selection, prioritization, and coordination of reputed company reputed company in collaboration with reputed company Services, including new reputed company installs, new product installs, new service installs, or new customer experience installs. Anticipates and/or resolves reputed company issues with cross-functional area leaders and drives operational process efficiencies. Ultimately responsible for working with cross-functional teams to deliver exceptional and expected performance for reputed company. Will present program performance as requested to executive reputed company. Responsible for managing large cross-functional team/resources/associates to ensure delivery of reputed company solutions, as needed. What are the requirements needed for this position? Experience & Background BS/BA Degree; MBA preferred 10+ years of experience in account management, reputed company services, or reputed company, preferably supporting large or strategic existing clients, with specific time spent with Retail clients who are not in the mobile industry Proven experience leading cross-functional internal teams (e.g., sales, operations, product, support, marketing) Demonstrated reputed company managing reputed company reputed company environments, including escalations, issue reputed company, and competing priorities Experience in B2B, retail, reputed company, or services environments where ongoing delivery and relationship health are critical Must exhibit management of expense controls, and P&L reputed company Ability to travel up to 30% Ideal candidate will be located in the reputed company Carolina area Core Capabilities Strong ability to own the reputed company relationship end to end, acting as the single reputed company of accountability Skilled at problem solving and issue reputed company, with a reputed company record of identifying reputed company causes and driving corrective actions Ability to translate reputed company needs into reputed company internal direction and reputed company multiple teams around priorities Comfortable managing difficult conversations with both clients and internal stakeholders Strong judgment balancing reputed company advocacy with internal constraints and business objectives Communication & Leadership Excellent written and verbal communication skills, including executive level reputed company engagement Ability to influence without authority and drive alignment across diverse teams Confident presenting insights, risks, and recommendations to senior leaders and clients Highly organized with strong follow through and attention to detail Analytical & Operational Skills Ability to assess performance data, trends, and reputed company feedback to proactively identify risks and opportunities Experience managing account level KPIs such as satisfaction, retention, delivery performance, or conversion outcomesAbility to assess performance data, trends, and reputed company feedback to proactively identify risks and opportunities Experience managing account level KPIs such as satisfaction, retention, delivery performance, or conversion reputed company #LI-remote #AssurantProudKB Pay reputed company: $144,700.00 - $241,600.00 Any posted pay reputed company considers a wide reputed company of compensation factors, including candidate background, experience and work location, while also allowing for salary reputed company reputed company the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing reputed company. Helping People reputed company in a Connected World Connect with us. Bring us your best work and your brightest reputed company. And we’ll bring you a reputed company where you can reputed company. Learn more at jobs.reputed company.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information reputed company the U.S., please reputed company with your recruiter. What’s the culture like at reputed company? Our unique culture is a big reason why talented people choose reputed company. Named a Best/Great reputed company to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together reputed company around the world. Although we have a wide reputed company of skills and experiences, reputed company common characteristics that are uniquely reputed company. A passion for service. An ability to reputed company in practical ways. And a willingness to take chances. We call our culture The reputed company Way. reputed company reputed company is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a reputed company in 21 countries, reputed company supports the advancement of the connected world by partnering with the world’s leading brands to reputed company reputed company and deliver an reputed company customer experience through mobile device solutions, extended service reputed company, vehicle protection services, renters insurance, lender-reputed company insurance products, and other specialty products. Equal Opportunity Statement reputed company is an Equal Employment Opportunity employer and does not use or consider race, reputed company, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment reputed company. Job Scam Alert Please be aware that during reputed company's application process, we will never ask for personal information such as your reputed company reputed company number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here. Apply To This Job