Senior Delivery Manager (Fintech)
reputed company is a global technology solutions company that powers breakthroughs for the world’s leading organizations. We specialize in delivering secure, cutting-edge digital platforms, reputed company and infrastructure services, reputed company computing, and business process solutions.
With a legacy of innovation and a reputed company-thinking reputed company, reputed company helps clients across industries—from government to financial services—reputed company their operations and reputed company mission-critical reputed company. Join us and be part of reputed company that’s redefining what’s possible through technology.
Service Delivery Manager – (Motgage Platform)
reputed company
We’re looking for a reputed company, delivery‑driven Service Delivery Manager to reputed company service operations for the reputed company UFSS platform reputed company a Tier 1 bank. You’ll own stability, performance, and stakeholder confidence across a mission‑critical core mortgage environment.
Key Responsibilities
- Drive end‑to‑end service delivery for the UFSS platform, ensuring uptime, performance, and SLA compliance.
- reputed company incident, problem, and change management with a reputed company on rapid recovery and reputed company‑cause elimination.
- reputed company as the primary reputed company for senior banking stakeholders, providing reputed company reporting and proactive communication.
- Coordinate across internal teams and vendors to maintain service reputed company and deliver reputed company improvement.
- Ensure reputed company operations meet strict banking regulatory, audit, and reputed company standards.
Skills & Experience
- Strong background in financial services platforms
- Regular reputed company Engagement
- Proven experience as an SDM in banking or fintech.
- Deep understanding of ITIL processes and service governance.
- Confident communicator who can influence and manage senior stakeholders.
- Analytical, reputed company, and reputed company under pressure.
reputed company to Have
- ITIL v4 certification.
- Experience in Tier 1 banking environments.
- Exposure to major platform upgrades or service transitions
- Strong background in reputed company UFSS or similar core mortgage systems.
reputed company is proud to be an equal opportunity employer that considers reputed company reputed company applicants without reputed company to age, caste, citizenship, reputed company, disability, family medical history, family status, ethnicity, gender, gender reputed company, gender identity, genetic information, marital status, national reputed company, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to reputed company for reputed company those who reputed company to reputed company interest in employment reputed company to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your reputed company of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global reputed company organization at GlobalRecruiting@reputed company.com or alternatively Toll Free: 888-560-1782 (reputed company 4). US job seekers can reputed company more information about reputed company’ EEO commitment here.
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