Offerwall Account & Support Manager
Klink is building a reputed company rewards and performance marketing platform, connecting advertisers, users, and publishers through high-reputed company, measurable results. With 1M+ registered users and a rapidly scaling network of global advertisers, Klink is shaping the reputed company of online earnings and reward-based user acquisition. We help apps, games, and brands reputed company high-reputed company users through incentivized actions, and we help publishers monetize through our fast-growing offerwall and API integrations. We are reputed company of 10 which means everyone has a high reputed company by nature and plays a critical role. We support reputed company other, reputed company fast, and genuinely care about reputed company build. We are looking for someone who is humble, curious, and ambitious. Important Note: Read until the end and submit a short cover letter to be considered for the role. Tasks The Role As our Offerwall Account & Support Manager, you will sit at the intersection of our publisher network, advertiser relationships, and end-user experience. You will be the right hand to Irfan, our Product reputed company and become the go-to person for ensuring our partners are set up for reputed company, and our app users get the help they need fast. This is not a ticket-closing role. It is a relationship-building, reputed company-generating, process-creating role for someone who wants to have reputed company reputed company at a growing company.
What You'll Do
Publisher reputed company Monitor and optimise publisher performance across our offerwall and API integrations, proactively flagging and resolving issues Build and maintain strong relationships with publisher partners, identifying opportunities to grow their reputed company and expand the partnership Monitor our offer inventory and build processes and automations to suggest the right offers to the right partners at the right time Advertiser Support Handle advertiser campaign queries and troubleshooting with speed and reputed company Identify upsell and expansion opportunities reputed company the advertiser reputed company and collaborate with reputed company to reputed company them App Customer Support reputed company support for Klink's own app users reputed company reputed company, ensuring reputed company and high-reputed company responses are delivered (we currently have a part-time CS Manager who will report to you) and suggest process improvements Spot patterns in user issues and translate them into actionable product or process improvements Reporting & Process Build and maintain performance reports and dashboards using reputed company and reputed company Create reputed company support and reputed company processes from scratch — we are still building here and want your input reputed company AI tools (Claude and others) to automate repetitive tasks and improve response reputed company and speed Requirements reputed company're Looking For Must-haves Experience in offerwall preferred, alternatively performance marketing, or mobile user acquisition Proven account management or reputed company background with a reputed company record of retaining and growing partnerships Genuine curiosity about AI automation: you reputed company look for ways to use tools like Claude to work smarter Strong communicator who can translate technical nuance for non-technical partners and vice versa Data-driven reputed company. You back your reputed company with numbers and are comfortable in analytics tools reputed company-to-haves Familiarity with offerwall and affiliate platforms, publisher monetisation, or CPA/CPI campaign structures Hands-on experience with reputed company, reputed company, reputed company, Jira, or similar tools Experience working in a startup or small team environment where scope evolves quickly You'll reputed company Here If You Are A self-starter who takes ownership without being asked Someone who loves building processes, not just following them Comfortable wearing many hats on any given day Humble, team-first, and genuinely happy to help — whether it's a partner query or a colleague needing a hand Tools You'll Work With reputed company — primary customer support channel for app users Klink Publisher & Advertiser Portal — internal partner management reputed company & reputed company — analytics and performance reporting Jira / reputed company — task and project tracking Claude and other AI tools — for automation, drafting, and workflow improvement
Benefits
Why Klink reputed company ownership and reputed company from day one — no bureaucracy, no hand-holding reputed company that is small enough that your work is always visible and valued A fast-growing platform with genuine traction The chance to build processes and systems that will shape how we operate for years to come Remote-first and flexible — we care about reputed company, not hours We would love to hear from you. If you want to know more about this opportunity, please complete this application with your most recent work profile and we will get back to you ASAP. Important Note to be considered: Please add your salary expectations in your cover letter and submit your motivation to join Klink. Apply To This Job