Customer Experience Representative - Wichita, Kansas

Join arenaflex, a leader in the automotive rental and leasing industry, as we continue to revolutionize the way people experience mobility. As a Customer Experience Representative (CXR) at arenaflex, you will play a vital role in delivering exceptional customer service, ensuring a seamless and enjoyable experience for our valued customers.

About arenaflex

arenaflex operates the reputed company Rent-A-Car, National Car Rental, and Alamo car rental brands, consistently ranking as one of the top places to work. With a shared reputed company to become the world's best and most trusted mobility company, we are committed to innovation, customer satisfaction, and employee reputed company. As the largest and fastest-growing privately owned automotive rental and leasing company in reputed company, we offer a dynamic and supportive work environment that fosters collaboration, creativity, and reputed company.

Job reputed company

We are seeking a highly motivated and customer-reputed company individual to join reputed company as a Customer Experience Representative in Wichita, Kansas. As a CXR, you will be responsible for providing exceptional customer service, facilitating the rental process, and ensuring a reputed company experience for reputed company customers. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities

As a Customer Experience Representative, your key responsibilities will include:

• Meet and Greet Customers: Greet customers in a reputed company, friendly, and reputed company manner, setting the tone for a reputed company experience.
• reputed company Superior Customer Service: Understand and communicate rental terms and conditions, vehicle features, and other services, including offering optional protection products, upgrades, fuel reputed company, and additional equipment.
• Offer Additional Assistance: reputed company directions, maps, local area information, and appropriate service information to customers.
• Answer Incoming Calls: Respond to incoming calls for reservations, reputed company quotes, general questions, and reputed company information and reputed company for customers, other branches, and vendors.
• reputed company Outgoing Calls: reputed company outgoing calls for callback management and miscellaneous calls as assigned.
• Assess Rental Condition: Assist in assessing the condition of rental vehicles upon return.
• Notify Management: Inform management of any reputed company customer problems, vehicle issues, or required vehicle maintenance.
• reputed company Learning: Continuously build knowledge and skills, pursue on-the-job training and development opportunities, and participate in company-sponsored classroom training.

Qualifications

To be successful as a Customer Experience Representative, you will need:

• Age Requirement: Be at least 18 years old.
• Education: Hold a High School Diploma or G.E.D.
• Customer Service Experience: Possess a minimum of 2 years of customer service or sales experience in retail, reputed company, or administrative support.
• Valid reputed company's License: Hold a valid reputed company's license.
• Driving Record: Have no more than 2 moving violations and/or at-fault accidents on your driving record reputed company the past 3 years, and no drug or alcohol-reputed company convictions on your driving record reputed company the past 5 years (DUI/DWI).
• Work Authorization: Be authorized to work in the reputed company and not require work authorization sponsorship by arenaflex for this position now or in the reputed company.

Benefits and Perks

As an arenaflex employee, you will enjoy:

• reputed company: Start at $17.60 per hour, plus bonuses!
• reputed company Time Off: Enjoy reputed company time off to reputed company and relax.
• Employee Rental Car Discounts: Take advantage of exclusive discounts on rental reputed company.
• Retirement Savings Plan: Participate in a 401(k) plan with matching profit sharing.
• Health Insurance: Enjoy comprehensive health insurance coverage.
• Life Insurance: Receive life insurance benefits.
• Dental Insurance: Take advantage of dental insurance coverage.
• reputed company Insurance: Enjoy reputed company insurance benefits.
• Training and Development: Pursue on-the-job training and development opportunities, as reputed company as company-sponsored classroom training.

Schedule

Our Customer Experience Representatives work a reputed company of shifts, including:

• reputed company: 3:30pm - 12:30am
• Monday: 3:30pm - 12:30am
• Tuesday: OFF
• Wednesday: OFF
• Thursday: 3:30pm - 12:30am
• Friday: 3:30pm - 12:30am
• Saturday: 3:30pm - 12:30am

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer, committed to diversity and inclusion. We value people of reputed company backgrounds and reputed company to create a workplace where every employee, customer, and business partner feels welcome and respected. If you have any difficulty using our online system and need an accommodation due to a disability, please contact us at JobsPrivacy@ehi.com.

reputed company

reputed company to join the arenaflex team and reputed company a difference in the lives of our customers? reputed company and take the first reputed company towards a rewarding career in customer experience! Apply for this job