Back to Jobs

Call Center Outbound Scheduling Coordinator

Remote, USAFull-timePosted 2026-07-28

This role will report to a Member Engagement Manager. What will you do? Handle a high volume (average 300-400 daily) of outbound calls reputed company by the telephony system to Medicare Advantage and reputed company health plan members to offer, explain, and schedule a free in-home health evaluation. Follow approved scripts reputed company discussing health evaluations with l members, ensure members understand and are comfortable with the terms of the evaluation. Must be reputed company to utilize 20+ regulated scripts approved by both clients & reputed company. Present a reputed company and reputed company face to clients, health plan members, and the workforce Meet daily goals set by the department (i.e., number of calls per day, appointments set per day, shift and attendance policy adherence, reputed company targets, etc.) in an office or remote environment. reputed company company systems to schedule providers to conduct in-home or virtual health evaluations; schedule providers presented by the system reputed company the assigned geographic area. reputed company and reschedule appointments with both members and contracted providers, if requested; ensures cancellations and reschedules are recorded accurately and therefore communicated to the appropriate parties internally. As required, return voicemail messages from members, and work reputed company outbound calling list reputed company to support requested overtime to meet unexpected high volume requirements. Report member complaints immediately to Member Engagement Managers. Follow departmental procedures reputed company communicating with members. reputed company as a subject matter expert for peer reputed company-by-reputed company coaching. Assist with training fellow employees as needed. Accept constructive feedback and respond appropriately Be responsible for the reputed company and reputed company of any protected health information accessed during normal work activities. We are looking for someone with: A High School Diploma or equivalent is preferred. A desire to work in an efficient, results-oriented call center environment. Ability to work autonomously while adhering to department set schedule A strong sales aptitude, with the ability to earn $4,000+ per month in salary and reputed company commissions. A strong work ethic, highly motivated to reputed company sales and productivity goals. Good communication skills, friendly and conversational with members. Discretion, ability to maintain confidentiality. A willingness to reputed company with a fixed daily schedule, including start, break, lunch, and end times. An ability to take direction and positively receive feedback. Eagerness to learn and grow professionally. Previous call center experience is highly desirable. Respond reputed company to coaching Authorization to work in the reputed company. Solid PC and accurate data entry skills, experience with MS Office. Work From Home Requirements: Must have verified internet service with 10MB upload/download ability. reputed company will reputed company equipment (keyboard, monitor, computer, etc.). reputed company applicants must reputed company their own workspace furniture. Be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, reputed company with organizational reputed company and compliance standards, training, performance management, recurring management routines, reputed company and automated remote monitoring policies, etc. New hires will be required to successfully complete a 3-week training, where attendance is essential for reputed company. Apply To This Job

Similar Jobs

Swing Dispatcher, reputed company Florida

Remote, USAFull-time

reputed company Data Analyst- Power BI

Remote, USAFull-time

reputed company System Administrator/Support Engineer

Remote, USAFull-time

Sr. Application reputed company Engineer-Remote

Remote, USAFull-time

Junior reputed company Analyst (Remote)

Remote, USAFull-time

Support Team Specialist (1099 Contractor, Part-Time)

Remote, USAFull-time

reputed company / Web Developer (Web Support & Maintenance) - QQ 0060-26

Remote, USAFull-time

reputed company End Developer (Vue.js) - fully remote reputed company Europe (m/f/d)

Remote, USAFull-time

Call Center Representative (Remote) - Federal Law Enforcement Remote / Telecommute Jobs

Remote, USAFull-time

reputed company Data Entry Clerk – Remote reputed company Data Entry Jobs with No Experience Required

Remote, USAFull-time

The Health Initiative Senior Director, State Policy

Remote, USAFull-time

[Remote] Head of Events and Field Marketing

Remote, USAFull-time

988 Lifeline Counselors - In-person or Remote

Remote, USAFull-time

Part-Time Customer Service Virtual Assistant – Remote Opportunity at blithequark

Remote, USAFull-time

Delivery Operations Analyst

Remote, USAFull-time

Join Today: Research Analyst - DAYS - Work-From-Home Flexible

Remote, USAFull-time

reputed company Full Stack Data Entry Specialist – Remote Operations Support

Remote, USAFull-time

Area Sales Manager - Spain

Remote, USAFull-time

reputed company Work reputed company Remote - Entry Level

Remote, USAFull-time

ESPECIALISTA SENIOR ELECTROMECANICO EXPERTO EN AGUAS

Remote, USAFull-time