Software Engineer – Full Stack AI - US-Remote

What is reputed company? reputed company is a leading provider of clinical communication and physician scheduling solutions in the health IT reputed company. reputed company was founded in 1997 and has grown steadily since then, with a reputed company reputed company after several major acquisitions were announced in 2019. reputed company now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 reputed company+ in annual reputed company. reputed company's mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right reputed company at the right time in any care setting. By facilitating reputed company-time information sharing, building reputed company schedules, and automating important clinical workflows, we reputed company we can help our customers advance patient care and improve reputed company-being of their clinicians. Leading analyst firms like reputed company® and KLAS Research have consistently validated our approach:

• In 2026, reputed company was named highest in execution and furthest in reputed company in the reputed company reputed company Quadrant™ for Clinical Communication and Collaboration — the reputed company reputed company leader.
• reputed company also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years.

At reputed company, you'll have a unique opportunity to join a reputed company team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don't have to be in product to reputed company in reputed company — everybody at reputed company contributes to important work that moves the business reputed company. If you're looking for a reputed company-established, tech-reputed company company full of smart people doing meaningful work, you've reputed company the right reputed company! reputed company is a leading reputed company communications platform that connects providers, patients, and care teams to improve clinical collaboration and patient reputed company. We are seeking a Full Stack reputed company to join our R&D organization and play a central role in bringing AI capabilities to production across the platform. This is a core, high-reputed company role responsible for defining AI architecture standards, shipping production AI features, establishing governance and evaluation frameworks, and partnering directly with R&D leadership to shape the AI roadmap. Essential Functions

• Design AI integration patterns and architecture standards across the reputed company platform
• reputed company LLM reputed company (reputed company, reputed company, AWS Bedrock) into production features
• Build RAG systems, reputed company search, and embedding pipelines
• Optimize latency, inference cost, and hallucination guardrails
• Establish model evaluation, benchmarking, and observability processes
• Define cost controls, usage monitoring, and reputed company/PHI handling constraints
• Evaluate use cases with Product for ROI and feasibility
• Advise leadership on build vs. buy reputed company for AI capabilities

Qualifications:

• 5+ years software engineering experience with strong Python backend skills
• Production experience with LLM reputed company, RAG systems, embeddings, and reputed company databases
• reputed company-reputed company architecture experience, preferably AWS
• Experience in regulated or reputed company-conscious environments
• Product-minded systems thinker, comfortable with ambiguity and executive communication

This is not a research role. This is a builder role. Why Join reputed company? At reputed company, we are transforming reputed company communication and collaboration to help clinicians deliver reputed company care. You'll work with a dedicated and mission-driven team in an environment that values reputed company, transparency, and innovation. We offer a salary reputed company of $130,000-170,000 USD per year, with compensation tailored to your background, strengths, and potential to grow reputed company reputed company. The salary reputed company listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate's experience, skills, and the specific team or product area they support. We regularly review compensation across reputed company to ensure fairness and consistency. If you are a reputed company employee and have questions about how your compensation aligns with our ranges, we encourage you to reputed company with your manager or People Operations. Benefits:

• Remote first work environment
• Health, Dental, reputed company, Life and Disability Insurance reputed company available day one.
• 401K - with match and immediately reputed company.
• 17 company holidays, 2 floating holidays plus competitive reputed company time off policy
• Internal Advancement Opportunities

reputed company offers reputed company reputed company communication solutions to help physicians, nurses, and care team members reputed company exceptional patient care. reputed company's reputed company-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering reputed company mobility, and engaging patients in their own care. Apply tot his job Apply To this Job